Sports Direct

They refused to exchange a pair of trainers which i bought a few days ago and wore just ones. I've got the receipt and the box. These ''Nike'' s literally hurt your ankle. Don't buy these and would not advise you to buy anything form there. They violated my rights to return the trainers. They were also very rude.

One of the items on my order never showed up. I sent emails, spoke on the online chat, spoke via Twitter and they weren’t prepared to do anything about it. Basically saying that it was sent out by them and that was that! The worst customer service I have ever received. Avoid this company and anyone who uses Evri as their courier at all costs!!! Be warned.

Brought a pair of nice white kangol trainers a week ago and i asked for a size 5. but after wearing them, i did not notice that they had given me one shoe ACTUALLY bigger than the other and i was given one size 8 shoe and one size 5 shoe! Of course i felt so annoyed. I then went back to sports direct and they said there was nothing that they could do because they had been worn and I even said to them the member of staff has sold me one shoe bigger than the other, what do you expect me to do with them!! And they just kept saying I'm really sorry but we can't exchange or refund because they were worn and i really honestly thought they were size 5s. I just then said this is absolutely ridiculous and walked straight out! I just felt furious and at the fact the member of staff didn't even notice they were odd either when they were sold to me. I am never shopping for shoes there or returning there again.

Visited today, one person trying to help a multitude of customers in the shoe section. Asked a female for assistance, she radioed someone. Waited quite sometime but the guy never came over, despite being advised a second time by the lady.So, I went to the counter with my query, unfortunately the young girl really didn't seem bothered and had to make an enquiry (on the radio once more) after being prompted by me.Left without buying after being told what was on the shelves was what they had. There was no inclination to check though.NOT YOUR GREATEST DAY OR DEMONSTRATION OF CUSTOMER SERVICE SPORTS DIRECT.

Dreadful service .. I went in store to purchase an adidas t shirt and the price was quite clear on the label however when I got to the till I was told the price had gone up and I would have to pay more even though the t shirts were all out at that price ! The gentleman assistant was awkward and rude and I was told he didn’t have to charge me the same as the ticket - he could withdraw the t shirts from sale if he liked .. jobsworth I’m sure and unlawful ! Disgusting !

Worst experience ever by one of the staff upstairs whilst browsing through the clothing. Told us to put the items back in a proper place in a very unprofessional way eventhough I was still looking for the right size for me. Is it the customers who arrange and put the products in the right way or the staff? Literally it was so unprofessional

Good sports stuff and cheap but can't stand the owner or how he treats his staff. Wouldn't shop there if I could afford full price, but I only go in about once a year

Stairs to womens dept were filthy. Prices do not match website. For this I will shop online.

After visiting the Ventura store, which was a dismal experience and not the stock in any choice or size we were after, we still needed to purchase swimwear. We went dubiously into the store at Nuneaton expecting the same, and headed upstairs to the right department. We were acknowledged by friendly staff in other departments along the way, and we found our swimwear, there were plenty of styles and sizes (we buy regularly). We thought we had better go downstairs to pay, which seemed the norm by now even though there were tills and staff upstairs. A young man arranging stock nearby, walked over to us and said he could take those to the till and put them through straight away, no problem. He was pleasant efficient and we had a bit of friendly banter before we left. We were pleased with our purchases and the visit to the store was a pleasurable experience and a surprise, as most of our experiences with other stores have been sub standard to say the least. Well done the team at Nuneaton keep it up, we will be back.