Clarks

Well, apparently you pay a premium for the reputation of the brand Clarks.I have had my child measured 3 different size in the space of a few weeks, he started as a 7.5G then a 7f then a 6.5g then a 7F again!!!!How on earth do you shop with confidence with this sort of service, what training is being given, its an absolute shambles.May i just say though the staff have been great and friendly, just they are being let down by the training given by clarks. A real sadness to see duch a great name, go to ruin.

Like this store and easy to get to from the car park, nice and helpful staff and good shoes.

The staff were very welcoming, I visited to get my son shoes and he is now in mens which they fitted and we're helpful

Hoping to get some wide fitting shoes for my 11 year old but sadly none fit her. Lovely assistant and very helpful.

Lady who served us was lovely. Nice and empty since schools just gone back. Lovely shoes but stock level isn't great - plus, it's expensive, so you don't want to buy 'what's in stock' when laying out 30+ for a 3 year old's Velcro trainers.

I do enjoy looking through the shoes in this shop. Staff are very friendly and helpful.Admittedly my recent visit was not so good as not one design I saw was worthy of my wanting to purchase. Furthermore, pricing seems to have increased.High pricing for shoes, that may well be better quality than the norm, but shoes that are nevertheless made in India and Vietnam, are not worth Gbp 100 in the high street.I do appreciate that the parent company has recently decided to bring back production to the UK, however do no't expect cheaper shoes at the same design level.The best shoe ever sold by this company was the Unstructured 1825 - unfortunately I can't find this even online.

Waited 40 minutes to be seen despite one shop assistant not serving anyone and just walking around the store. Our number was called at 7:50, when the shop was closing at 8:00. Shop assistant very rude and unhelpful. Ended up leaving the shop at 20:05 with no shoes despite both daughters needing shoe. Will never return to this shop.

It's been hard work getting shoes during the lockdown let down by other shops. Hannah in store here saved the day measuring our son properly dealing with a 2 yr old who not only can't stay still but she remained calm, friendly kept the little one reassured and sorted a great deal for us on shoes. Thank you Hannah hope your career takes you places you deserve to go, your people skills and customer service are top notch

Shopping for kids shoes 2+3 Yr old and the Young lady who helped us with sizings and interactive with kids also. They were very helpful and very kind to just let kid's be kid's so felt comfortable with her and she was amazing in sorting out two pairs of shoes as clarks is best footwear.