RainWater Harvesting Ltd

Can''t recommend this product enough. Great product, really happy with the performance and cost savings it has provided. Also, it's very easy to install and has been performing brilliantly over the last 18 months since installation. Do you want to save money? Invest in an underground rainwater system from RainWater harvesting.

Found this product to be really useful - great cost saver and has been incredibly reliable (purchased 2 years ago, zero problems). Team are also responsive and helpful. Would recommend!

Fantastic family run business, offering innovative rainwater harvesting solutions - saving the environment and £. Very helpful customer service, highly recommend!

Firstly the people at this company are very helpful and friendly, the Rain Director that I bought works fine but they have very poor quality of their own manufactured Hydroforce pumps. I have had 6 (yes SIX) replacement pumps from them over the last few years and now the latest one has failed. Most recently they are failing on the seal (showing oil / water emulsion round the seal area). By now of course the guarantee period has expired so I expect nothing will happen, but the cost of having an engineer replace all of these is what really hits.

THINK TWICE BEFORE PURCHASING!I purchased a underground rainwater system from RainWater harvesting around 2.5 years ago. During that time the system has proven itself to be remarkably problematic and generally unreliable. I have had numerous issues with the fuses blowing repeatedly in the raindirector control panel, the power supply failing and required replacement, and most recently and costly, the underwater tank pump has failed and requires replacing at a cost of 250pounds. Although the company are keen to help support and replace the failing components, it still does not escape the reality that the system breaks frequently (avg every 6months for me), and usually at the most inconvenient moments. I would therefore only recommend you get one of these systems if you either particularly enjoy using a pan to flush poo down the loo, or are tempted by an alternative career as a plumber. Also bare in mind that any potential cost savings in water use will not ever be met due to the need to frequently replace the various components. Hopefully the company will begin to take the reliability of their systems more seriously and will begin to provide longer warranty and better after service to those brave fools who actually want to do the right thing.

Lovely Pumps

Kellemetlen nem segitokesz raktarirodai dolgozok.az elozo velemenyek alapjan sokkal tobbet vartam a cegtol....

RainWater Harvesting Ltd supplied the system for the eco house I built in 2016 in Cumbria. The system runs the outside taps and also the 2 ground floor toilets and the washing machine. It could have run all the toilets but I kept the upstairs on mains water in case of a power cut. With hindsight I wish I had let the system do all the toilets as the system is great and power cuts are rare around here. The true test of a company I feel is how it handles a problem. The pump failed whilst under warranty and the customer service was faultless. The pump was collected next day and returned promptly once mended and RWH paid all the carriage. I would definitely recommend to others and will use them again when we next build.

had this product for 2 years i had a small problem with the pump, but it was fixed very fast, great customer support