Hyde Park Executive Apartments

We stayed there 2 months ago and very surprised with the condition of the rooms. At first, I was put at the basement which the smell was not very good. Then, I requested to switch the room and I was registered at the second floor. The room was much cleaner than the previous one, but the drainage at the bathroom was not worked very well. Fortunately, the staffs were very responsive and sent the maintenance guy right away to repair the drainage.The best part of this apartment is the location, which is very near with Hyde Park and 2 subway stations. Moreover, there are also plenty of restaurants near the hotel.

Nice location, very central. The curtain blinds of the room designated to us are really dirty! Next morning, the cleaners are so noisy along the hallway that we can hear from our room. Never again...

The staff were nice. But it needs a major upgrade. The room for a studio apartment was small. It was very smelly like dank. We were there during the heatwave and no Aircon. Small shower and every time you sat on the toilet the lid would hit you in the back. View from window was awful.

Me and my wife booked a superior double for a weekend. When we got to the room it was clearly not the one we booked. It was dirty, dusty and the bed had the biggest dip in it. We were told they booked all the types of room we booked and there were none left. We left and was told to contact reservations to arrange a refund. They don't answer the phone amd have ignored all our message and attempts.Avoided at all costs! Hotel over the road which we ended up staying in is much nicer and cheaper and a thousand times cleaner.

Worst than student accommodation.The room was dirty, the bed had urine stains on! The heat was disgusting, like 38/40 degrees, we had to soak towels with cold water to try sleep, no air-con. The door handle was hanging off. The toilet seat was hanging off. Don’t think the cleaners have hoovers or mops. Only good thing is the location, but will avoid in future and pay the extra £50 for something else next time. There really is nothing executive about this hotel.

It was probably the last time I stayed at this property. The building has dirt, molds and spider webs. It is kept in a very terrible condition.On top of that, they charge you to store the luggage (which I never experienced in 20+ years of traveling) and for late check out also there is charge per hour with no exception. Not a very welcoming property.

I'm from Singapore, was there on a business trip.My recent stay at Hyde Park Executive Apartments in London left me thoroughly disappointed, and I feel compelled to share my experience. While the location boasted accessibility to public transportation and was situated near the iconic Hyde Park, several shortcomings made my stay less than enjoyable. Receptionist were rude an had a nonchalant attitude towards the guestsOn the positive side, the apartments were indeed within walking distance of public transportation, making it convenient for exploring the city. Additionally, the proximity to the train station did provide access to a variety of fast-food establishments and restaurants, offering some relief in terms of dining options.However, the convenience ended there. The price I paid for my stay did not align with the quality of the hotel, its location, or the cleanliness of the room.Upon arrival, I was assigned a room on the underground floor, a decision I regretted the moment I opened the curtains to find myself face-to-face with ventilators. The lack of a decent view added to the disappointment, and it felt more like a basement than a comfortable living space.One saving grace was the presence of a lift and luggage storage, providing some ease when it came to moving around with bags. However, these amenities were overshadowed by other inconveniences. The strict 2 pm check-in policy, with the threat of extra charges for early arrival, felt unwelcoming and inflexible.The laundry situation was another drawback. While the hotel did have laundry machines, the inconvenience of having to walk 15 minutes to access them, coupled with the hotel's refusal to provide coins for the machines, was an unnecessary hassle. Guests should not have to prepare their own change for hotel-provided facilities.My stay was limited to just one night, a decision I was grateful for. The atmosphere was more akin to a homestay than a hotel, and the lack of friendliness from the receptionists left much to be desired. It seemed they were merely going through the motions, providing the bare minimum in terms of customer service.In conclusion, the price paid per night for my stay at Hyde Park Executive Apartments did not justify the experience. With numerous other options available in the vicinity, I would strongly recommend exploring alternatives for a more enjoyable and accommodating stay in London.Choose another location, extremely ripped off

First and foremost, my friend and I got a heart attack when we entered the room because the room we saw in the website and booked was completely different from the room we got. There was no space to even keep or store the luggage. The mattress was creaking and dipped when we even sat on the bed. There was hair in the comforter and the mattress was stained. There was no light at the shower area. It was not written on the booking website that this is a service apartment. Your room would not be cleaned, rubbish cleared, or the bed made. Fresh towels are only provided upon request.No basic amenities like hair dryer, room was very dusty. Safe was not working, and was kept in the top shelf. Staff displayed nonchalant attitude. Only good thing about the hotel apartment was the location

We enjoyed our stay, primarily due to the convenient location—just a 5-minute walk from Queensway and Bayswater metro stations, with a nearby bus stop, and Paddington within a 20-minute walk. The staff was nice but not super helpful. Our room on the top floor had a weird window, nothing like the pictures online. Thankfully, there was an elevator, so we didn't have to lug our suitcases up the stairs. Over the 10-day our stay, the apartment was cleaned only once, and only upon request. We had to take out our own trash, and when we asked for bags, they said they didn't have any. The soundproofing was subpar, so we could hear everything from neighboring rooms and the corridor. The room was tiny, and the bed was awkwardly placed against the front door. The kitchenette had almost everything that we needed, except for knives, so we had to buy some. It was tricky to cook with limited space and tiny stove heating surfaces. The kettle and toaster were good, but the toaster kept setting off the fire alarm. The window wouldn't close properly. The shower cabin was really small, and the sink had a sewage smell. In conclusion, if you're okay with all these issues and traveling on a budget alone, it's doable. But if you can spend a bit more, you'll probably find a comfier place.

Absolutely filthy!Shower didn’t work, TV didn’t work, most of the lights didn’t work, beds were heavily stained and unmade, huge hole in the un-painted walls and glue from things fallen from the walls.I asked to see three different rooms and they were all as bad as each other in their own way! Honestly - any review claiming 5 stars HAS to be FAKE! There is simply NO WAY anyone would be happy here!Told to email the manager for a refund-no response. Told to call their number - I tried 8 times for a total of 65 minutes, not one answer.Had to go back into the hell hole to speak directly with the manager who was obnoxious and rude and wouldn’t let me speak just kept shouting over me that he won’t refund me - I stayed for 2 hours (mostly on the phone trying to find a replacement hotel), and left!Paid almost £200 for 2 hours in the worse place I’ve ever stayed/visited in my life!Would not recommend to anyone!