Hackett & Baines Ltd

This furniture shop is also a store for plus size clothes that are very well priced, they have been there over 100 years. The lady is the best and most understanding person I have ever met, thank you for making our experience so relaxing.

Good clothes selection for the larger man . Nice home items . Makes a nice change to see an independent store in the locality.

Lush shop and friendly staff a gem I would recommend everyone to have a nip in you never know what you might find. I know I don't, and that's exciting

Excellent service. Knowledgeable and friendly. Went on morning to shop to choose a chair, they delivered a choice of two chairs on same afternoon. Took away the old chair, very nice guys who delivered chair.

Looking for a small sofa and chair, I am short and have been struggling to find a comfortable set. Staff very friendly a really positive experience.

Staff very knowledgeable and helpful nothing too much trouble excellent quality goods love it

Lovely staff especially Judith who helped my 80 year old mam pick a new mattress. Nothing was too much trouble and she was very knowledgeable. Proper independent shop with some lovely items .

Absolutely amazing service from this company within an hour of contacting them a recliner was delivered, old chair moved into another room and spare chair delivered to another house, utterly fabulous service, couldn’t recommend them highly enough.

Such a lovely shop and amazing atmosphere. Soon as you walk in you feel like part of the little family. We went down to buy our mother the chair pictured and it was a lovely experience from start to finish. Rodger helped us pick a lovely chair and delivered it the same day as we took the one from the shop. Vanessa sorted out receipts out and nothing was a problem and she was so chatty and happy. Got to meet little Charlie who is such a good happy little dog. Purchased at 11am got it delivered by 3pm Graeme and Andrew came in and put it all together and showed us how to use it. This shop is amazing and such a treasure and a asset to have in little old Shildon.