Artificial Grass Direct

Fantastic company! Ordered several different samples off different companies and product 'London 38mm' hit the jackpot! Everyone at Artificial grass direct were friendly, helpful and extremely quick with there response and delivery! Extremely happy with the quality of this product

Fantastic experience from this company and team from beginning to end.1) Quick response to my sample request. A lot of attention paid to showcasing their product (some companies do not do this to their detriment). All samples of great quality and represent good value for money.2) Great customer service in answering my many questions and providing advice proactively.3) Delivery as promised and now look forward to the installation. Will update more once done.

After months of research into which grass I should buy I decided to buy from this company. The grass arrived within 10 days and was delivered on time after receiving a call from the drive. We bought the Chelsea 35mm grass and found the quality was excellent. I fitted the gras myself and used the website guide to plan how to do it. The result are amazing and I am very happy with the outcome. 3 months later we ordered mired to complete the rest of the garden.

The regency grass is amazing, the service was great, called for advice and they were so helpful. Delivery was quick and best of all no more muddy footprints through the house!!- Hannah Nolan

Great price compared to other websites.Ordered a sample of the York grass and was very impressed with the quality against the price per meter.The delivery of the order was quick within a couple of days.After service was outstanding and second to noneShall and would recommend to all.Thanks again for a great service

I’ve had 2 deliveries of artificial grass from this company. The quality of grass is fantastic and service has been great. I had a slight issue with my second delivery which was probably my fault when reordering as I didn’t tell them I was matching up grass and I had a shading issue. The team from artificial grass direct couldn’t have done more to sort me out. Everything was sorted immediately and I am so impressed with my back garden transformation. I have been extremely impressed with their response and delivery was always as stated. For a company to offer the service they have given me, during a pandemic when other companies are not even delivering and when I’m sure they are busier than ever, and probably with a lower workforce than normal. I cannot fault them at all, also delivery to Northern Ireland was incredibly reasonable in comparison to other sites. I can’t fault anything from this company, I’ve read previous negative reviews, all happening during this covid pandemic. It clearly states on their site that delivery isn’t normal at this time and they have increased orders. Probably due to people like me, furloughed and sitting in a garden and realising it needed sprucing up. I think some people need to be more supportive of companies like this, working through covid 19, with limited resources and customers with unrealistic expectations. I am a genuine customer and have been nothing but impressed with this company providing a great service during a very challenging time for everyone. I wish them all the best for the future in this very challenging retail climate. I think we should be supporting independent retailers like this who still believe in great customer service.

We bought some decking and the quality of service has been superb. They delivered on time and even delivered a few extra boards when I needed them, even posting on a few board caps that I needed.The staff are very helpful and the quality of the boards is superb.Highly recommended.

I ordered both Artificial Grass and Aquabond Adhesive. The grass was delivered right on time. Ordered on the 20th,, got a dispatched notification the 21st, delivered 22nd. Although I found out that the Aquabond Adhesive was missing (probably dropped in the delivery van), I quickly popped into our local building store to get the nails/pegs instead. I called AGD on Mon (they were closed on Saturday) to notify them and I got my refund same day. I would definitely recommend AGD for quality products and excellent customer service. We are ready for summer & barbecue. (picture attached).Thanks AGD.

Avoid!!!!!!!!Absolutely shocking customer service. Was guaranteed delivery for Friday rang twice to make sure delivery is on track and then suddenly delivery is being delayed until Tuesday. Woman in the office laughed telling me could I not reorganise the man who were booked for Saturday to do work. Mickey Mouse company.

What a great company! Stellar customer service helped me through a few issues and answered all my questions with detail and a very friendly attitude. Delivery was easily tracked and the quality of the product is fantastic! Would highly recommend and will buy from them again in the future.