Hilton Health Club

I cancelled my membership here because it is certainly not worth the fee. The gym facilities are very limited and dated, many of which are in a poor state of repair. The locker room is very small and often dirty. Cleanliness checklists need to be implemented to insure rubbish is taken out of empty lockers. There was a pair of Calvin boxers in one locker for over a fortnight. The showers are grimy and need a good clean. One of the positives is the staff are always very friendly and helpful. Sadly there are other gyms in cardiff offering better facilities at the same price point. If there are improvements I would love to come back.

The pool was freezing cold. Not sure if it’s because there was a problem or what but not the greatest experience. I was a bit worried about the lockers as they didn’t provide padlock or anything. The place is a bit small and if there are a lot of people you can’t enjoy much.

I left my 11 and 12 year old children in the pool for five minutes to text my husband that we’re leaving soon and an extremely rude staff called Nicole approached me with an angry face and told me off for leaving my kids alone in the pool. She perhaps had a point but the level of rudeness and unprofessionalism shocked me and scared me. I’m certainly not going there again after this disgraceful manner.

I particularly like the quality/price. You just get everything you need for your own activity with no class, for a very honest price.

Cancelled my membership here. The place is often dirty - dust on lights, showers dirty. The locker room lockers hardly work and most of the doors are falling off. Shower doors are often missing. I used to go swimming around 8 pm and witnessed staff dunking a bucket into the pool in order to wash down the area around the pool - absolutely disgusting especially when your actually in the pool! The gym is small but ok, and the pool is nice enough. Overall for a Hilton hotel it does not meet the standards you would expect.

£15 day pass. Gym, pool, sauna, steam room. Ok for the price. But dirty bit rusty. Reminds you of that late 90s vibe. Staff v friendly. There is nothing else for such a small price in cardiff in terms of having both gym and sauna. £36 per month membership.

I have recently joined this health club and have been impressed so far. I really enjoy the warm friendly atmosphere, the staff are efficient and keen to help. The facilities are spotlessly clean and well maintained with a decent sized swimming pool. I’m enjoying my visits and so glad I chose this club in the centre of Cardiff.

I revisited after some time away. Very enjoyable, looking a little tired, but still nice...and clean

All things considered, this is one of the best health clubs in Cardiff and probably the best value.It doesn’t have that feel of luxury, one may expect from a spa, due to neglected maintenance. Not huge things but little things do matter eg water fountain in female changing room has not worked for a couple of years, shower doors don’t lock or even close properly, there are only a few loungers which are always reserved with towels, this selfish behaviour is never challenged etc.It is such a shame because it wouldn’t take too much to make it lovely. Quite sad really!