s61 trade cars

Started off ok but problem with central locking. Car screeches when locked and dangerous as sometimes passenger door won't open and someone could get locked inside. I was in warranty. Seller ordered wrong c.locking gear so engineer realised this after dismantling car door at my house! No one answers the phones or gets back to you when you leave a message so had to make about 6/7 trips from home to the car site. Seller had difficulty finding correct c.locking system but eventually did and told me just had to find out when engineer could call again at my house to re fit it. This was 5 months after purchasing the car. Still not heard so once again drove down to the car sales place. Explained the situation to young lad who sold me the car and his answer was 'not my problem!' Spoke, I think to his mother on his mobile who told me she had rung me twice and the engineer had been to my house twice and I was out! I said I never got a voice mail and answer was she hadn't left one as mobiles don't let you leave messages! Que? I'd given them my landline tel. no. My mobile kapput and still is. I therefore was supposed to be psychic. RE 'phone calls that don't leave messages, in the past I have rung unrecognisable numbers only to find they are cold callers, sales people, scams and I wouldn't recognise the seller's mobile no. even if I'd seen it. However, goodness knows which tel./mobile no. she rang as I was totally unaware of her call therefore drove down to their site yet again. Why send out the engineer without my knowledge? stupid! In the background to this call male seller starting bawling his brains out that I had cost him £120 (he'd cost himself this by ordering central locking for the wrong model of car!) and was shouting in such an abusive manner that I did give as good as I got so he told me that he wasn't going to fix the c.locking . He said the engineer was driving about with my.c.locking gear in his van. So upset I have been let down and left after waiting 5 months with a car with a dangerous and very noisy locking system and I don't know the engineer's name for me to contact him.I've written to a David Bailey supposed part owner of this franchise but another letdown as I've had no reply! Surprise surprise! The professional advice received said that it was unlikely I'd get a reply as SOME car sales people aren't honourable. They obviously don't care if I and a passenger could possibly get trapped inside the car especially if in an accident/fire etc.

Just bought a focus titanium from s61 trade cars. Great price and brilliant vehicle. The staff couldn't do enough for me they were so helpful and made the whole process really easy. I would highly recommend them and will definitely use them again if I can ever bear to part with this car!

Bought a golf mk6 from s61. Customer service was top notch from beginning to end. Friendly staff and more than accommodating. Three weeks in and car came up with ABS fault. I rang S61 and they advised me to bring the car back the next day. Within 4 hours I received a phone call to say that car was ready for collection. When I arrived the car had been fully valeted and the fault rectified. Would highly recommend these guys.

They sell faulty cars,I bought a Peugeot 208 2months ago as a first car. Since then cam belt had to be replaced,catalytic converter had to be replaced, mount under gear box and the flexi part of the exhaust.They are untrustworthy and hope people take this as a warning not to buy off of them. The initial problem was the belt which cracked they fixed it after trying to play it off as if it wasn't broken asking for the money for the part, kept the car over 2 weeks ignoring calls and messages to ensure my warranty had ran out.when they finally answered the phone the conversations were very unprofessional filled with with non stop swearing. I was then left to pick it up from a garage they pawned it off on miles away and I have had problem after problem since purchase.

My experience with s61 trade cars,staff very helpful and pleasant,very easy transaction,car when delivered was clean inside and out,would have no problem recommending them,Thankyou.

Bought a Citreon C3 with my girlfriend today, from when we arrived the customer service we noticed was top notch, the staff we met were very friendly from the off and they were more than helpful to any questions and queerys about the vehicle. Overall I would fully recommend this company for buying your next vehicle, because myself will be coming back here myself for mine. I'd rate them 6 or more stars i I could, thanks again chaps. You've made my girlfriend a happy girl with her car. All the best.

Bought a Citroën C3 today, from arriving straight off the batch customer service was brilliant, staff were friendly and answered any questions we had. All the cars we looked at including the one I bought were great value for money. Would highly recommend anyone buying a car from here. Couldn't be happier with my car thank you.

Very honest and helpful bunch of lads with excellent customer service and knowledge within the business, No problem too big or small.Efficient and very professional when dealing with my transaction.Highly Recommended if your looking for a no nonsense sale!

Bought a astra today from s61 trade cars excellence customer service and great quality of cars at reasonable prices, highly recommend will definitely use again