Cheltenham Borough Council

Fair play the environmental officers at the council who acted really quickly when I sent a complaint through yesterday. I have been having issues, which I have put up with for a year, but decided yesterday that I shouldn't have to put up with it anymore.Theres a bus stop next to my house, and a wall in between which I own, and due to social distancing people sit on our wall and leave there rubbish on it, which the wind then blows over into our driveway. Doesn't sound too bad, but with a warehouse a few doors away with a lot of staff, the litter is non stop and I can sometimes pick up around 15 plastic bottles and cans a day.The council visited my property today and also visited the warehouse asking people to respect the area and take their litter with them.I have asked the council to provide more seating near the bus stop, which I'm not sure if they will do, but when theres 15/20 people waiting for the bus at the end of their shift, with no where to stand or sit, I do understand why they are using the wall - but it's very frustrating to cleanup after people!

Extremely dissatisfied. I complained because of constant and disturbing noise from a neighbour for more than eight months. The council is useless, unprofessional, incompetent and uncaring. I saw no ethics or morality. No compassion or empathy whatsoever. All they do is to try to cover themselves with regulations just so they could do the bare minimum, get paid a comfortable salary and provide no benefit to the public at all. Lots of talk but no action. Impotent, uncaring and unaccountable. How many forms and emails must I have sent them? 40? They do not answer emails. They whitewashed and blackwashed the noise investigation and compromised it to the benefit of the abuser. No care in the world. Why are officers being given permanent employment rights for doing nothing for those members of the public who are being abused day and night for months/years by noisy neighbours? Maybe the noise investigation team were indoctrinated during their induction program in order to believe in George Orwell's phrases which I have modified as follows: to care is not to care

Overrated and needlessly expensive town. Council seems more interested in appearing nice and putting on festivals for the tourists than making a town worth living in.Edit: Also it's Chav central and there's a lot anti-social behaviour, especially in the north of the town (west of trainline and north of st marks) , definitely look at the crime maps if you're mad enough to want to move here.

Does anyone at the council monitor the services that we pay for? Ubico must be worst waste management company around. They miss collections, throw the recycling boxes around - no wonder there is litter left lying around, they can't be bothered to put them back at the right property or put the lids and blue bags in the boxes, no wonder they end up in the road. Hopefully we will get a new council in May and they will be more interested in monitoring all services and making sure we are getting value for money and the service that we pay for. Why don't the decision makers get off their behinds and go out and see what a poor service is being provided. You're as lazy as the bin men.

I have avoided Cheltenham for 4 years, shopping, dining, parking and entertainment since I was fined for going up a badly signed bus lane on boxing day. Getting lost in Cheltenham which has serious road access issues is dealt with aggressive by the council

Excellent flower display. Clean area. See for yourself.

How much money has been wasted on the failed boots corner scheme? And all we got is the traffic back to how it was before, Our pavements in town centre are absolutely shocking, they all cracked and loose, they lift up in rain splashing water up your leg, yet they've wasted so much money on flower boxes (now gone) bollard system on pedestrian zone (never used)

I have found the planning department to be really helpful, especially Ben Hawkes. He is efficient and knowledgeable and makes the whole process far less stressful. He is so nice to deal with, particularly as planning officers can so often have the reputation of being unhelpful and obstructive. The planning committee need to revise some of their antiquated policies that have no reason behind them, but hopefully that will change if more forward thinking people join the committee.

State of the roads and pavements are a disgrace. Then the council approves multiple roadworks at once during daylight hours so half the town comes to a standstill.

Having recently been refused collection of my recycling because I never separated it properly I can't help but notice that the last two collections all my recycling has just been thrown into a wheely bin and put into a normal bin lorry