Black Opal Travel Group

My family and I have used Black Opal now for a couple of years and have always found them to be friendly, informative and amazingly helpful. We decided to go away over new year and within a few hours of emailing Keri at Black Opal we had a holiday booked. Keri responded with a variety of destinations, flight times, costs etc - all of which matched our brief perfectly. She made it all so easy from our point of view. Thanks to Black Opal we had a wonderful holiday and have already booked our next trip at Easter through them.

Hello JamieThank you for giving us a fabulous holiday.We have the best memories of a wonderful trip both to Antigua and Nevis. Black Opal are outstanding - all the arrangements made prior to travel and the care taken of us throughout our trip was superb. Please thank all of your team who we came to regard as friends who made this an experience to remember.Would be great to meet up again later in the year - look forward to hearing from you regarding the events you are intending to organise.Please send our best wishes and special thanks to Alex and Martin for all their amazing help.Derek and Sharon

We have just returned from a great holiday to Pine Cliffs Ocean Suites (so good we stayed an extra week!) Amazing service from Keri and the Black Opal - they assisted throughout the trip with Covid travel advice and updates. I will definitely be using Black Opal for my future travel plans! Martin

Great customer service. Louise was very professional, patient, efficient and paid great attention to detail in ensuring that our requirements for our holiday were fulfilled. She used her expertise, knowledge and experience to ensure that our travel to Dubai and back went smoothly. Our expectations were fully met and we had a great holiday. We would definitely recommend and will be using Black Opal again.

Keri, and the Black Opal team, were very helpful in booking flights to help with a charity trip to Ethiopia and Malawi earlier this year. Four surgeons travelled to east Africa for 3 weeks to help mentor local surgeons perform some complex surgery to help young men return to supporting their families, in some of the poorest countries in the world. Black Opal kept us abreast with the constantly changing flight plans in a complex series of journeys, and did this at the least cost to Urolink, our host charity. Although there was a lot of work, there was also some down time, and we hope you enjoy a few images we gathered during our visit to this beautiful part of the world.

We have recently returned from our honeymoon organised by Keri, where we initially went to the Maldives and then onto Italy (including a trip to the F1 Grand Prix and the Amalfi Coast – Ravello and Sorrento). It was without doubt the best holiday we’ve ever been on, complete luxury and a trip that will stay with us for a lifetime. Using Black Opal made things so straightforward: clear guidance on Covid requirements, transfers arranged between places and detailed itineraries.Keri provided amazing service, always responded really quickly and her organisational skills were second to none! Our plans changed a couple of times due to Covid restrictions and Keri was so quick and knowledgeable with any updates.Would really recommend- completely takes the stress out of booking a holiday (don’t know why we haven’t done this sooner…!) and we’ll definitely be booking with Black Opal in the future :)

Great organisation from start to finish. Keri gave us lots of different suggestions for our week away and the resort and apartment we chose were fantastic. The private transfer from airport to resort and back was so worth the money and all went exactly to plan. It is great booking with this company as you can rest assured that things will run smoothly. Our flights were delayed a couple of hours each way but this was due to lack of staff at Newcastle Airport Air Traffic Control. A great holiday and we will definitely book with Black Opal again.

I'd initially booked a two week jaunt to South Africa for my Dads 60th and after months of uncertainty we got the call that it couldn't go ahead. Despite this, Black Opal had stayed in touch throughout the entire experience, reassuring us that they would do everything in their power to make it happen. Alas, it was out of their hands. Black Opal quickly arranged an alternative trip to Murrayfield to at least watch the Lions on home soil and what a day it was, we saw all of the players board the buses prior to playing and a stellar 3 course meal with guest speakers. We had great seats and the atmosphere was as good as we could of expected.Black Opal accommodated a payment method they did not previously accept for me to pay for the entire trip and we got great rates for the initial trip to South Africa and the revised trip to Edinburgh.I'd not used a travel operator before, but I can assure you reading this and Black Opal I do not intend to go elsewhere ever again for sports excursions.Special mention to Ben Collis for the initial handling of my enquiry but my utmost thanks and appreciation goes to Kathryn Morris who was instrumental in the handling of our initial trip when it was in limbo and arranging our trip to Edinburgh. I cannot recommend this group enough.

Fantastic service from start to finish. Alex from Black Opal was recommended by a friend and organised such a perfect holiday to the Maldives for myself and my husband that surpassed our expectations. Nothing was too much trouble, she dealt with all queries before and after booking quickly and efficiently and made us feel like her top priority. Thank you Alex, it really was a holiday of a lifetime, and we wouldn't hesitate to recommend you to others.

We thoroughly enjoyed the Cape Town Test Match with Black Opal. All the arrangements and flights were handled efficiently, we joined a really friendly group of fellow supporters and the travel arrangements to and from the ground each day were impeccable.We watched the enthralling game from a hospitality box next door to the ECB box and all the facilities were first class. Gladstone Small and Jamie Smith as always were excellent hosts.Looking forward to travelling to the Caribbean with Black Opal in March for the Test Series.