King Edward VII's Hospital

Lovely reception staff, lovely nurses and wonderfully professional consultant. Had to wait many hours for surgery without food or water but that sometimes cannot be helped, as surgery times vary so much patient to patient. Very clean with a nice waiting area too for relatives. Would recommend this hospital.

I had a course of ten physiotherapy sessions to help with my pains. The first two were ok. The third time I was told the physiotherapist can't see me on my allocated time because she has a genuine patient to treat" She wouldn't belive that she had given me the appointment and demanded to see proof. I shoved the appointment card which clearly portrayed that I was right. "Oh wow" was her response

I had an extremely bad experience at this hospital with the consultant who was unprofessional in how he treated and spoke to me. Had no regards to my situation and was very dismissive of my condition. The consultation was a lot of money but was not worth the treatment I received. I will be going elsewhere for my treatment.

Very unprofessional staff, with an uppity attitude.On two separate occasions, I have received substandard service, with the last being the worst.I sent my mother for a consultation with Dr. John Outhwaite for treatment of Arthritis. The consultant and secretary discussed and offered her the incorrect treatment. My mother was less than pleased, and did not wish to return to the clinic again.I called the secretary (Nadene Gray) to find out what had happened, who subsequently went on the offensive and stated my Mother and I were mistaken about the service offered.When arranging the consultation, I initially spoke with Nadene Gray about a referral from another clinic for this particular treatment, which she confirmed they offered, and we had a 10 minute call discussing the treatment further.When I later confronted her about this, she responded saying she had never mentioned the treatment to me (clearly lying to cover herself).Mistakes happen, and I never took issue with that, it could have been easily resolved.What really upset me was her immature persistence in lying, and pretending the conversation never happened.When I then contacted the clinic that referred me to King Edwards, they had advised me that Dr. John Outhwaite had been in contact with them and wished to no longer offer the treatment he was previously working with them on.My only regret was being short with Nadene, which I shouldn't have been, but was honestly infuriated at her attitude, and overall handling of the situation.My advise is to make sure you keep records of all discussions, and send confirmation emails following any phone conversation.

Excellent hospital with great teamwork and service. I had knee arthroscopic meniscectomy surgery to fix my torn meniscus. Superb surgeon and anaesthetist. The hospital staff was excellent; they were friendly, helpful, and constantly available when needed.The food they served was excellent.A big thank you to Mr. Marston and his team, the anaesthetist, nurses, physiotherapist, and everyone that supported me during my stay.Thank you very much for looking after me!God Bless.

I had a major gynae op resulting in a 3 night stay. The staff were attentive and absolutely lovely to communicate with. I had a chat with each individual I came in contact with as I could see they were working really hard to make sure my care was top notch. I appreciated everyone from my fabulous surgeon and anaesthetist through to all nursing and support staff.I was self funding after many years of NHS dismissal of my symptoms and this was the best possible use of my savings.Perfection is not possible in any situation but the care and service here was as close as I could expect,Highly recommend.

The pharmacist Melanie is incredibly kind, patient, knowledgeable and helpful. I’m sure her kindness is appreciated by anyone in any situation but especially when going through health issues, it’s what makes the journey bearable. I’m grateful to her for making my day beautiful.

I was extremely disappointed with my last visit; the person who was performing the scan didn’t read my medical history, which included allergies to some medications and substances he was going to use during the scan. He was adamant that no allergies were listed on my file. I asked him to double-check, and he returned and stated that he was wrong. REALLY?!The couldn’t care-less staff attitude is just shocking.

I had and continue to receive a wonderful service. The surgeon Paul T explained the results, the next steps. His PA is prompt in responding to questions. The surgeon, PA and nursing staff are flexible, put me at ease. Never felt rushed. The facilities are what you would expect from an independent health provider. I cannot find fault with the staff as you walk off the street and the facilities.

Excellent stay and service. I had my ACL reconstructed and my Meniscus repaired. Top surgeon and anaesthetist. The overall hospital team were great, very personable, supportive and always on hand no matter what time. They welcomed my partner and settled her in my room whilst I came to. Both of us were very impressed. I would happily recommend. Thank you.