ScS - Sofas, Flooring & Furniture

Staff very helpful and not pushy, really helped me to find a recliner that was perfect. Also gave me a discount as I bought sofa's from there two years ago. So really very impressed.

Visited the Slough store. I can honestly say that Abdul was the nicest and most helpful sales assistant I have ever met! He took so much time with us, explaining ever option for the sofa we liked. Will definitely go back to this store when we have chosen the sofa and size!

very down to Earth the manger was very plesant , as well as the sales man and staff ..were left alone to browse , when asked questions, they were answered .never once we were pressured and the sales man left us to our own will, till we decided what we wanted .not like some of the other stores , where we just wanted to leaveScs Slough Excellent

Haroon was a great help in the Slough store today, very attentive and helpful I highly recommend

Kind and friendly, knowledgeable service always happy to help if I need other furniture this is the place to go

In store experience was good, we ordered a sofa at the beginning of May which would take an estimated 12 weeks for delivery. After 11weeks we received an email providing a delivery date which is in a week’s time and asking for balance. At this point we thought we’d ask the store if they know of anyone local to discard the old sofa and we stumbled over many bad google reviews about problems and got worried. Admittedly the Slough store never called us back (as requested by the SCS customer service), but our enquiry was not related to the purchase and review on trustpilot for overall feedback and delivery service was good. A day before the delivery we were given a time window. On the day we received a call half an hour before delivery. The team was great and efficient. And the sofa is as we ordered.

All I can say is PLEASE do not choose this company for your carpet. I placed an order over £2000 and had to wait over 2 months for fitting and delivery. (Which they cancelled on me last minute TWICE) it gets worse… on the delivery day they come with the WRONG CARPET! I straight away called the store (staples corner spoke to Ruhul) who was extremely rude and told me several times to stay/stick with the wrong carpet (it was grey and fluffy. I ordered cream and flat wool carpet) not to mention cheaper than the one I originally purchased. He kept repeating it’s a best seller and that it’s an amazing carpet. That I should go ahead with that one even though I DID NOT ORDER IT or choose it. Trying to force me to stay with that carpet.Later to find out when he and his team served me in store they put the wrong carpet down on the receipt. Despite knowing what I wanted. Did not correct it our double check. It was their fault. I came into store x3 times to finalise it. So it was an error on their end and It doesn’t even match with the price I paid? The one I wanted was £20 more per square meter. Trying to scam me?After me telling him more than x10 times I don’t want the wrong carpet they came he began to shout and scream on the phone. He told me I won’t be receiving a refund and was extremely unprofessional. I have the whole phone conversation recorded as I could tell they would be difficult. But this is completely out of order and no one should have to go through this. But ruhul was absolutely disgusting. Store manager? With an attitude like that. Horrific. Why he was so adamant on me keeping the wrong carpet I have no idea. Maybe because he makes commission per sale, but I would avoid this company a million times. Useless. I want my refund.

The service is so poor, DO NOT USE AT ALL. If you send an e-mail they do not answer as they get fend up with the complaints about poor service issues.. Very Very Poor Service by the Managers and the team at Slough. And they have only 1 star not 5 as shown in store

Thought I had a great experience at Slough scs? Jumped on when I walked into the store staff very friendly. Placed my order £2090.28! Was Not given a breakdown of my order only receipt given was the card payment. Got home thought about I should have got the warranty on the mechanical side of my sofa. Phoned the store to find out you can’t contact them direct you end up with a call centre! I phoned Sunday, Monday, Tuesday being told we have contacted the store you will get a call back? Never did so I emailed Steve Carson the ceo of scs. I gave my last shot on Wednesday spoke to a lady she was absolutely brilliant put me through a guy from head office, to find out my order wasn’t even put through!! But they took my money! In the meantime I worked out my bill and scs actually took extra £118.00? For no reason Which now has been taken off the warranty I wanted. I’ve had a call today from a great advisor Kiaron they are investigating the £118.00, and why my order never went through last Friday? Be warned of the Slough branch.

I ordered a footstool on the 25th of July.. I’m still waiting. I contacted SCS UK, they haven’t replied to offered any explanation.