Tile Energy Ltd

6kW Solar PV system with Tesla Gateway & Powerwall 2Tile Energy have provided me with a positive, informed experience from start to finish. From my initial contact after an industry tradesman recommendation for the type of system I required, all Tile staff have been helpful. Leke, the sales lead engaged with good, clear comms and pandered to my inquisitive nature supplying me with sound answers to my many queries. Although my order coincided with the start of the 2022 UK energy crisis, lead times were explained (and kept to). Whilst I may have had to prompt for feedback and information at times, the responses were always forthcoming and timely. The handover pack I was supplied with was comprehensive and in my dealings with the electrical installation team I found them friendly, efficient and professional.Overall, I would have no hesitation in recommending Tile Energy for anybody considering a solar PV installation - indeed l already have.

Leke and team were great. I spent a few months researching the solution I wanted and Leke was really good at explaining the options available. The install of the panels was fast and in fact the tile energy team managed to improve the panel layout design so we would get an extra panel! There was a wait for the battery (due to supplier delays) but now we have the battery installed and everything is working file. Tile Energy are a great company to use, very reliable, competitive pricing and easy to deal with!

Tile Energy installed my 10kwh system at the end of March. From the get go, it was clear this wasn't just a sales" activity for them. Instead

Excellent from start to finish.Leke offered great advice and helped design a system to meet my needs and the entire experience has been exemplary. Andy and his team arrived on the day and completed the task as planned. They were a pleasure to host and did a great job. I now have a 33 PV panel SolarEdge based system with a LH Chem battery and immersion tank Smart Energy Hot Water to use excess solar - vary happy.I highly recommend Tile Energy Ltd.

We decided to use Tile Energy following a full house survey and system overview provided by Craig from their sales team. We agreed on 16 solar panel, Solar Edge inverter system and a TESLA Powerwall 2 battery.The customer service project team provided us with an outstanding very professional and friendly service throughout.The installation team took just over one day to complete the system installation, the quality of their workmanship was of a very high standard.Overall, Tile Energy provided us with a first class service with an amazing commitment to customer service.We would highly recommend Tile Energy to anyone looking to install a solar panel and battery storage system.

Tile Energy did an excellent job. As some of the other reviews have also mentioned, they are not the cheapest quote around, but their equipment is superior and the quality and professionalism of the installers and electricians was superb. Andy Tasker was my main POC and very trustworthy and responsive on Q&A. My only (mild) complaint was how long it took to install the PV array (7 months after order) and the Tesla battery (13 months although we had been warned to expect 9+ months when I ordered it). That isn't all Tile Energy fault, but worth considering when placing an order.

I chose Tile Energy over two other companies because their response to any of my questions was much faster and more detailed than the others. Their price was competitive, not the lowest cost but I felt the best value for money in terms my perceived impression of what after sales support would be like. So far this has proved to be correct. During the commissioning process a few problems were encountered but all corrected. The installation plan went exactly according to schedule with very minimum disruption.They didn't try to sell me something I didn't want and were very honest in their assessment of what I wanted so overall I would recommend Tile Energy and give them a 5 Star Rating.

We contacted Tile Energy following a personal recommendation and reading prior reviews. Our initial contact was with Ahmed, who was excellent in listening to our requirements and suggesting options. We ultimately decided to go ahead with a 24 panel SolarEdge system and Tesla Battery. Due to supply issues following high industry demand the delivery of our system was going to be some months from the design stage, but this was made clear. The price of the system was locked in from the agreement date and remained unchanged. India and Demi were happy to provide updates and work around our plans when install dates arrived. Everyone we met or were in contact with through the process were very friendly. All work was completed to a high standard. We are very pleased with the final result. A special thanks goes to Leke as well who assisted with information to ensure that we could have an install with no cables showing.

We contracted Tile for PV panels and a PowerWall battery in July 2022. They are not the cheapest company in the field but they do specify highly efficient products which deliver value for money long-term. It has taken 13 months to complete the contract due to the massive growth in PV system orders driven by increased energy costs. During this period Tile have clearly struggled to keep up with demand. Customer relations during these long waits have been at best patchy, and it has been hard work sometimes to find out what is going on. Ultimately, once the hardware is actually on site and installation can begin, their people are knowledgeable, competent and flexible. Hardware delivery arrangements leave much to be desired, as a third-party delivery company is used which inevitably leaves the customer 'holding the baby' when things go wrong.A strong and experienced technology company which needs to pay more attention to the customer experience.

A great company to deal with overall. Having to wait over 10 months for delivery indicates how popular the product is. My installer, James was brilliant - I recommend him. The installation stumbled over the Internet and I was advised on the day that I needed to buy a Powerline signal enhancer and an ethernet extension block at my own cost. The battery worked well for a few months but eventually stopped storing energy from my solar array. It was replaced and this was done very efficiently. It seems to two missing" components are the problem and I have ordered them - hopefully it will work!!If these are essential