Virgin Holidays Merry Hill, Brierley Hill

Great staff, and I'm going on holiday to the florida. X

Dave very patient and helpful. Other staff friendly. Nice experience booking holiday. Normally do it online ourselves but valued good advice.

Great service, excellent customer service. Will definitely be booking again. Advisor i dealt with was leia. Xx

The staff here are very friendly and helpful. They answered my queries and put me at ease regarding my connecting flights. Thank you Letisha for changing my flights for me. I will certainly go there again.

The sales advisor was very informative and helpful

Came past this shop two months ago with my 8 year daughter and 3 and half year daughter showing them the Disney holidays cause they had the Mickey and Minnie plush’s out advertising what they do best and was disgusted to be given a funny look has I looked in, so not professional when you meant to be selling a business not just to their customers but for people like me with a family wanting to book a Disney holiday sometime in the future, we’ll certainly won’t be booking here after that. I’m sure some of the staff are friendly and work hard making dreams come true but just that one lady and I always give good feedback back on places has I have good experiences. Hope nobody else has to put up with that

Brilliant helpful team. Very knowledgeable. Superb customer service and very welcoming.

Connor was absolutely fantastic when me and my partner were booking our dream trip! The customer service was absolutely amazing!

Myself and my partner went in store seen Connor for the first time , Connor greated us with a warm welcoming charm, Connor was absolutely fantastic booking our trip to Orlando and nothing was to much trouble for him all the other staff was very friendly and welcoming I will be booking from him from now on , thanks also for the girls little goodies bags they absolutely loved them