Thrifty Car and Van Rental Colchester
48 Reviews
- Friday8:30 am–5:30 pm
- Saturday8:30 am–12:30 pm
- SundayClosed
- Monday8:30 am–5:30 pm
- Tuesday8:30 am–5:30 pm
- Wednesday8:30 am–5:30 pm
- Thursday8:30 am–5:30 pm
About the Business
Car Hire Colchester | Thrifty Car and Van Rental | Car Hire or Van Rental at Colchester. Great UK deals with Thrifty Car Rental.
Contacts
Call Us
+441206799400
Railtrack Compound, Hythe Station Rd, Hythe Quay, Colchester CO2 8JZ
Hours
- Friday8:30 am–5:30 pm
- Saturday8:30 am–12:30 pm
- SundayClosed
- Monday8:30 am–5:30 pm
- Tuesday8:30 am–5:30 pm
- Wednesday8:30 am–5:30 pm
- Thursday8:30 am–5:30 pm
Features
- Wheelchair-accessible car park
Recommended Reviews
Tom Birch
19.03.2024
Thrifty Car and Van Rental Colchester
Cheapest around but wanted so much proof. Driving license, Passport AND utility bills with details on. Was going to have to get my mum to help me out which means I would have had to pay to be the named driver as I am not a home owner and do not get bills. They said it was due to the cars being expensive and so they wanted to be safe. However Enterprise were able to lend me a car using my credit card and driving licence for the same price no big deal. I am sure they are decent enough but just thought the process was a bit excessive.
Clara (Mummy peanut)
12.03.2024
Thrifty Car and Van Rental Colchester
Friendly fast service. I kept in touch the whole time about the vehicle hire as the insurance didn't.Only had one problem. I wasn't listened too, about the size of the vehicle I needed. Meant to be like for like I was told by insurance.However the car was much smaller. When I needed a good size boot for work and the fact I needed to fit a stroller in. Which wouldn't fit. (Stuck at home with a toddler for nearly 3 weeks) Also asked for a manual not automatic.The car was new and did however enjoy the car.
Angie Briley
07.03.2024
Thrifty Car and Van Rental Colchester
Absolutely furious. More or less accused of stealing the hire car!! We had a hire car while ours was being repaired. When repaired the garage brought our car back and took the hire car away to be returned. Just got a call from the Branch Manager in Thrifty Colchester more or less accusing us of stealing the car. He was extremely rude and was demanding to know the mileage. I stated that we wasn't asked to record this, all we needed to do was put petrolback in that we'd used.
Zuyuan Zhu
01.03.2024
Thrifty Car and Van Rental Colchester
Be careful with their INSURANCE policy!!! We confirmed twice with Thrifty agent that we bought a full insurance that covers everything! The agent sold Risk Reduce: Glass&Tyre cover" to us
noelene straker
10.02.2024
Thrifty Car and Van Rental Colchester
Incredible ripoff. venue is located off a buslane with camera they will charge you L42 for processing a fine hire cars are exempt from. Get you coming and going with absolutely no warning signs or information for customers. Be aware your rental will be L84 more than you expected. Business plan seeems to be to maximise revenue by charging processing fines.
Roro La Velle
05.02.2024
Thrifty Car and Van Rental Colchester
Their booking process is based on a 'request' which means nothing more than 'we'll ring you to confirm, maybe.' I booked 2 weeks go and went to collect the car assuming I had a reservation. I was dismissed at the counter with 'that's not a booking. It's a request.' In other words, a worthless commitment to provide a service that has left me scrambling to find an alternative.Avoid Thrifty and go to Enterprise. Great service that saved the day.
Deb io
02.02.2024
Thrifty Car and Van Rental Colchester
A* service.. friendly & professional staff who extended my rental two to three times as I requested with out hassle or any problems with which I was more than thankful to them for.. will definitely be going to hire again from Colchester.
K 13u
01.01.2024
Thrifty Car and Van Rental Colchester
Efficient check in for the car which is new, clean and tidy. Easy to find and convenient location to the station.Melvin was super helpful and full credit to him for his excellent customer service
Sacha Clarke
19.12.2023
Thrifty Car and Van Rental Colchester
ABSOLUTELY SHOCKING CUSTOMER SERVICE. Unreasonable requests and then still made to feel like a criminal by a smarmy gent on the front desk.... Customer service is so bad compared to year ago. When presented with drivers licence they telephoned DVLA to check it, experian check and then asked for national insurance number!!!!????? Given it is a hire car company which advertises at airports how do you expect tourist to have that when hiring on holiday????? GUESS THEY CAN'T HIRE A CAR!! I have family visit from overseas all the time and will never again recommend this company. Bad bad bad
David Hugh-Jones
18.12.2023
Thrifty Car and Van Rental Colchester
I hired a van off these guys and turned up in the morning. I only had the paper part of my license, and they said they weren't able to rent me the van. Desperate, I went to Enterprise round the corner. Enterprise rented me a van straight away without any problems and at a good price. They also seemed a lot more professional. I suggest you skip Thrifty and try their neighbours instead.UPDATE: It gets better. I contacted them by email, and they *refused to refund me my original payment*. So, not just incompetent but dishonest.
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Railtrack Compound, Hythe Station Rd, Hythe Quay, Colchester CO2 8JZ
Thrifty Car and Van Rental Colchester