Sports Direct

I bought a pair of shoes in another sport direct outlet Stratford. One shoe was brand new the other was from display. I came back to my local sport direct in Walthamstow they were not willing to deal with my complaint and sent me back to Stratford. I am fuming. They are not a good representative of sport direct . Even with the receipt they made out that they are not part of the sport direct company. Disgusting customer service and despicable service.Beware of this outlet

Had worst experience with returning online shopping products.Please I would suggest to everyone if want to buy something from Sports Direct please go to the store don’t do on online .Please its my request

I was very disappointed. I bought pants with cash yesterday. Which did not fit the form. Today, when returning, I was told that they cannot return the money, but will give a voucher for this amount. When I bought, I was not warned about such a scheme. I do not recommend visiting this store. How much time was spent - 2 visits, funds and I was left without pants. What's the point of a voucher if this store doesn't have good stuff. I'm disappointed. don't make mistakes like me.

For a sports direct its got good selection than others in the borough but staff are not that helpful and are a bit mad and dramatic like I was with my little brother who is 7 left him near me away just for 2 minutes yet they made a huge deal and an announcement was made no issues at the checkout.

The reviews really do speak for themselves. I was served by the manager today who was extremely rude and unprofessional. He began to help his colleague during the middle of serving me and expected me to wait whilst he helped his colleague. When I asked what the delay was for and why I was made to wait instead of serving me then helping the colleague. He went on some bizarre tangent that he was the manager of the store and essentially can do what he likes. Being the manager of a sports direct isn’t a flex, especially when you’re pushing almost 50!

Shop today at the Walthamstow sports direct store. Won't be coming back again, terrible customer service and the extra charge for a pair of pants I didn’t know about on purpose. Be careful when checking out and keep the receipt.

I asked and was specifically told by a male assistant that a pair of trainers were leather (the label was very confusing) Then 2 days later they refused me a refund after I discovered online they weren't leather and tried to return them.A female member of staff accused me of lying about what I'd been told when I bought them and told me wrongly that I didn't have a right to a refund.Check Citizen's Advice website YOU DO NOT HAVE TO ACCEPT A CREDIT NOTE INSTEAD OF A REFUND IF YOU'VE BEEN MIS SOLD SOMETHINGAVOID THIS STORE THEY ARE RUDE AND UNPROFESSIONAL

Thank you Thais!!!I am writing this review only to prize a single member of the staff at Walthamstow store, a Brazilian girl, who has a sense of duty, solicitude and attentiveness. I avoid Sports Direct at all costs and for over a decade haven't bought anything for myself, because of the rudeness, apathy and the laziness of the staff, no exclusions, every store has the same toxic atmosphere, I believe that's their training. Today I was acting on behalf of my husband and this was my first and probably last good experience. I had no expectations, just the feeling of loss of time and disappointment, at the very best the answer I can't help you". So I was dumbfounded by the willingness of the till operator to help. She took the pains to solve my problem and I am very grateful

I purchased a swimsuit for my daughter and asked the shop assistant if I could exchange if it was too small. She said yes as long as the hygiene sticker was in place. Unfortunately it was too small so two days later I tried to return and they wouldn’t do it as the manager said it was against their policy. I would have brought her in to try on if I had known. The manager said all the info is on the receipt but who reads the small print on the receipt! They should train their staff properly in the first place to avoid these situations.