Norfolk Drainage.com for all your drainage needs ......

Excellent service from Tom yesterday, just moved into a new property to find a seriously blocked drain after plumbing in the washing machine. Tom was very polite, worked quickly and was happy to talk through everything he was doing. Also gave me some excellent advice about my new drains and helped me to identify all the elements I needed to know, ensuring no other problems were lurking before he left. Even cleaned out the drain covers for me to make them easier to move in the future. Highly Recommended.

Very satisfied and pleased with the work carried out. Tom and his team came to our rescue and dealt with an emergency situation, being able to diagnose the issue and rectify within a very short space of time. Communication was brilliant as we was kept informed with every stage of the job. Honest and up front with costing which helped greatly. The team worked extremely hard throughout to get the job finished and were professional in every aspects i.e., health and safety and public awareness and cleaning the site as well as their support and engagement with us. We would highly recommend them to all in the first instance. We now have a clear new drain and upgraded soak away along with peace of mind. Thank you.

Had a problem with an exterior drain, called Tom. He attended promptly as promised and gave a thorough, knowledgeable and friendly service at a competitive price.I would have no hesitation in recommending Norfolk and Suffolk Drainage to anyone!Thanks again Tom. Excellent work!

Shortly after having a new patio laid, our main sewerage drain blocked. Tom came round and put a camera down the drain and reported that the pipes had separated and the whole line needed to be replaced. His team came round, dug up part of the patio to expose the drain pipe, replaced it with solid plastic pipework, and then relaid the patio, all within two days. And the best bit is, you can't see where the patio was dug up. The resulting paperwork and photos supplied, allowed us to successfully claim for the repair on our insurance, even though our insurers had not had the opportunity to look at the problem first. We cannot recommend Tom and his team enough. They were brilliant.

We discovered the start of a serious issue and didn't know what to do.As nervous as novices could be, we made the leap and called for help.We soon knew we were in safe hands and couldn't of wished for a better experience. The speed and quality of work was second to none.Words and star ratings cannot express how happy we are right now!

Tom was great, he arrived within an hour of calling him with the problem, which was a relief after other local company's gave me quotes with upto a 6hr wait. (With kids in the house & only one toilet that was no good)Norfolk drainage was also cheaper - no hidden charges. No call out fee either which was excellent. Very professional, blockage solved in about 30 minutes. Will definitely be recommending you in the future to anyone in Norfolk or surrounding areas.⭐⭐⭐⭐⭐ service, thank you once again!

Tom came round promptly to investigate our blocked drain. It turned out to be a fairly major job replacing the chamber and more. All clearly explained and the work was completed very much to our satisfaction. The team were friendly and efficient and the work was to highest standard and everything left really clean and tidy. I highly recommend.

Google won't let me leave a new review as I already did one so will add this update here!!Had to call Tom out again. As before, a professional, friendly, efficient service and sorted problem within minutes.I have a feeling Tom and I could have a fairly regular relationship over the drains in my building as it is a Guest House and I have 12 bathrooms!!Bound to be problems but I would always call Tom first.Thanks for sorting out the latest problem Tom.Called this company at 9 am today. Tom arrived on time at 2pm as arranged.Had a very awkward soil stack to unblock and although it wasn't an easy job, Tom sorted it!!! He kept me well informed throughout the process and had the job completed in under 2 hours. I am so grateful as I know it was difficult to do. Now have a free flowing toilet. He followed government guidelines re covid and wore a mask and removed his boots each time he came in the building.Hopefully I won't get any more blocked drains but if I do, I will be calling Tom............. Sorry Tom :-) :-)

We had Tom and son today to fix an issue. As usual they did a smart job! Well done guys.The team is really good. It's a pleasure working with them. They really want to do a very good job and make their customers happy. Will not hesitate to contact them if needed!Isabelle

Tom is an excellent specialist and a nicest person you can imagine.I have never been treated like that by a tradesman in all my life. It is such a rarety in our days , when with all recentry build houses, white van people are so busy,you can hardly hope to attract their attension.Thank you Tom