Whittles

I’m a first-time customer of Whittles and the service was outstanding. I visited the store 2 months prior and explained to Harri what type of watch I was looking for and his knowledge and expertise on the Rolex range was brilliant. I tried on a few different watches before I made my choice. A couple of month later I got a call to say we have a watch in stock that may be of interest. No pressure to buy from Harri but the watch sold itself. Very happy with my purchase and will be back soon to add to my collection.

We have visited Whittles numerous times and we always ask for an appointment with Laura. This is because she is so knowledgeable about watches and jewellery and very patient too. We received excellent advice when we came to choose our wedding rings and when they arrived they are truly stunning. We will be back time and time again and would highly recommend this jewellers and especially Laura.

Visited to have a ladies Rolex watch repaired and serviced. Made welcome, and watch examined to determine work required and estimate given. Finally shown workshop where they are allowed by Rolex to do work on their behalf, being only one of a select few companies in the UK. Very impressive. Highly recommend this establishment.

This is the best jewellers and watch shop in the whole of Lancashire. I have bought both watches and jewellery for my family from here and specifically watches for myself. All of the team at Whittles are extremely friendly, approachable, helpful and genuinely care about the service and products they provide. Their knowledge of both watches and jewellery is very impressive. I would especially like to thank Lauren for all her time, effort and attention to detail with all of our family when we have been purchasing both jewellery and watches. We hope to see you again soon, to mark the next special occasion.

What a fabulous jewellers with an old-fashioned approach to customer service and retail values. Unusual in this day and age of targets budgets and commissions driving retailSarah and Paul really know their stuff, passionate and knowledgeable but never pushy and never trying to sell you anything you don't want It's a pleasure to deal everyone at Whittle's with a big thank you everybody

Just been to the Whittles Jewellers in Preston. I went to have a look at their range of Tudor watches. Spent a good half-an-hour looking at the range. I was served by Lauren - she was amazingly patient, polite and knowledgeable. I did not buy a watch, but if or when I do, I know where I'll be going to get it.

I had an exceptionally outstanding customer experience in Whittles. I have told everyone about it. Lauren was fantastic, humorous and professional. I couldn’t have chosen a better place to purchase my first Rolex watch. I’m so satisfied and I’m sure anyone would be. Thanks to the team, and especially, Lauren :)

I wanted a Breitling for a while. Finally got the opportunity and my experience with Whittles was nothing short of Excellent from start to finish. Laura helped me, explained everything and answered every question. No pressure was placed upon and was made to feel welcome in store.

Today was my first time in Whittles (Preston) and my experience was incredible. When I entered the showroom, I was greeted by a staff member (apologies forgot her name), who sat me down, brought me some refreshments and got me a drink. She was lovely and really friendly. She asked who I was dealing with and I said Lauren. I did apologise for turning up a few minutes late for my appointment but she was really calm about it and advised me not to worry.A few minutes later I was greeted by the lovely Lauren. Her Product Knowledge of Rolex and customer service skills are one of the best that I have experienced. She was explaining the history and background of Rolex, the watches and was asking me questions to get a better understanding of what I was wanting.She wasn’t pushy and this is something you tend to get nowadays, people pushing you for a sale but I walked out really happy and comfortable with what was agreed. Lauren was incredible, supplied me with her business car and was really humble. You can see her personality and how welcoming she is. Thank You Lauren and your colleague for the amazing customer experience!!

We had a wonderful experience coming to choose our wedding rings. Staff fit us in at short notice and were all really friendly and down to earth. Laura looked after us well and helped us choose metals and styles, giving us plenty of time to decide. We're both really happy with the service we received.