AlphaPet Veterinary Clinic

With the West Meads surgery temporarily closed, there has been no noticeable lack of service with the Birdham and Chichester branches covering emergency treatments, they looked after my labrador Marley and got him back to health at 14, thanks guys.

Excellent service,all staff are lovely and so good with the animals.

Unfortunately I received poor service from this vets. I have since moved to another as I wasn't happy with the advice/treatment given. It was suggested that my 11 year old dog would be put under and operated twice, firstly for the removal of a lump and then to be spayed with a second operation suggested by the receptionist. Whilst the receptionist was very friendly I couldn't help but feel pressured into it on the phone. When I called to cancel with plenty of days notice, as my dog couldn't be spayed due having a phantom pregnancy, she suggested to continue with the lump removal then have a second operation for the spay. Hence the change of vets as I felt it was too much to put my old dog through. This was also confirmed by my new vets it would be too much to put her through, with the diagnosis given.The new vets requested the medical notes of my dog back in November and I received an email from AlphaPet requesting my permission to send details over to the new vet which I replied with permission straight away. It wasn't until April the following year I received a call asking for my permission again (5 months later). My dog has since died which of course AlphaPet weren't to know but to only be following up a request which was asked for back in November - I am in shock.I cannot help but feel my dogs well-being wasn't high priority.

My last 2 dogs have been cared for by Alphapet at Birdham, the loving care given has been fantastic.The team are totally dedicated, just the best.This surgery is a vital facility for the residents of the localvillages.Thank you all.

Always friendly and helpful. We've been clients for 16 years

Because my usual vet has covid I was recommended to go to Alphapets. The vet and ladies were lovely and caring. I had to have my dog put down. And the love they showed him was good.

We were on holiday in the area and we spotted our dog had signs of a UTI, which she is sadly prone to. These guys saw us the same day, contacted our vets back home for her medical history and sorted her out with some pain killers and antibiotics straight away. The receptionists and vet were super nice and friendly! Thank you guys!

I have been trying to get through to Birdham Alpa Pets only to get my dogs flea and wormer. The call says phone Bognor Alpha Pets which I have an no-one answers. They say on the answer phone to ring between 2 and 4 which I have been doing. Now I ring and they say e-mail them well I have done and no one is responding to me at all but funny enough they still take the direct debit from my bank. I have been at the end of my tether chasing Alpha Pets as my dog needs her flea and wormer and she was due the flea on 19th June and I have been chasing them since 11th June.I don't even think I will get my money back either. Vetsure are aware of this.I know this is Covid times but all other vets that I have rang do have the decency to pick up the phone and answer me. So yes I am moving to another vets now and I have stopped any more money going out of my bank.

All the staff are always very kind and helpful. I cannot fault the sensitive, kind care we were given when our sweet darling doggy sadly had to be put to sleep. They were all so kind, and they give animals the best care.

Great staff always welcoming, all my animals enjoy their visits. 3 dogs and kitten. Everything well explained clearly.