St Agnes Taxis

Twice in the past week this company has let us down!We had guests who ordered a taxi for Friday 16th at 5pm, it never arrived. Last night, my husband ordered a taxi for 6pm. Again, it never arrived! The lack of communication with customers is unacceptable. No one minds delays as long as there is an explanation.This village deserves better!!!

Rang for a taxi to take us into Perranporth from Perran Heights Holiday Park. Didn't turn up. Rang to check and he stuttered and stammered that he thought we had been picked up. I said no

Do not use!! Do not call!!I called at 18.18 to book a taxi for 20.15 postcode of pick up and drop off were giving. I advised to call 5 minutes before so we can make our way out of the lodge. I called at 20.22 for an update he misunderstood and thought I said pick up at 20.30 this why fine so we both acknowledged the time difference. We both agreed 8.30pm for pick up. At 8.32pm 4 more calls where then made to the company with no answer from the company. We then missed our diner reservations and had to call and let the restuarants down and had to make alternative arrangements. It is now 22.20 and no calls or voicemail made to me. Really poor service this then reflects poorly of any taxi company and Cornwall. Again do not use and do not call. We also 4 times for another number with no calls returned or answered.

Always punctual, great drivers. Used this service 15 - 20 times in the last decade, no problems at all. Today I left my mobile in a drivers car, I phoned the office and told the operator then within 35 minutes he returned it! Great company, helpful drivers.

The taxi was booked a week in advance, you would think this was enough notice? However, the taxi was 2 hours late leaving 6 of us stranded at 3AM! After calling a number of times we had no proper response of what was happening and when the taxi would arrive. We the spotted our taxi picking up others who did not have a booking! When he finally arrived there was no apology or compensation offered! Will not use again and do not recommend to anyone who wants to be picked up in time

I phoned this taxi firm on two occasions (10th July 2023) and on both times they never showed up - luckily (for them) they seem to have a monopoly of taxi services in this part of Cornwall so can mess people around at will.

Reluctant to use after reading previous reviews but in fairness we were reasonably happy.Booked for 6pm from Pub at St Agnes to Manor farm camp site.Driver was 15 minutes late but said traffic was busy.Driver didn’t wear mask but who knows perhaps he was exempt?Fare was just over £8.

Poor service, didn’t turn up, and wouldn’t answer the phone would never recommend. Speaking with bar owners and this guy is an absolute fool. Please do not use this guy. Left me and my pregnant wife stranded you should be ashamed

Used this taxi company twice whilst staying in St. Agnes. Both drivers were very friendly and arrived on time. Would use again

Our friends were on holiday and at a campsite some 12 miles away from our home. Taxi required for 10pm and booked that morning at a more than reasonable price.Taxi was waiting for us at 10pm ….. with a most entertaining driver. We decided to repeat this trip the next day and exactly the same high-quality service was received.I fully recommend St Agnes Taxis.. price, punctuality, reliability and such pleasant drivers.