Kitz HQ (Kidz & Kitz)

Sorted pretty much ALL my sons uniform, shoes & rugby boots all under 1 roof! Very happy boy not to get dragged riund loads of shops. Happy mum as all sorted. Service was fantastic (especially as they were crazy busy) good quality items & very reasonable prices. Especially if you compare prices to other school uniform specialist shops in the area (no names)

Very upset today not only was both the ladys very rude but also came out with only a polo shirt when i planed on buying plain shorts shoes bags everything

How it should be done. Was greeted on arrival. The gentleman who served us knew exactly what my grandsons new school required regarding uniform. He expertly chose the correct sizes for him and each item was tried on with no rush. All items were in stock and reasonably priced. He was extremely professional, polite and not at all pushy. Exactly the experience it should be. Well done. Would highly recommend.

Honestly had it with this place, after appalling and rude service last year and Kidz & Kitz being the only place that sold my son's uniform, this morning topped it off. I rang at 8.15am (to avoid the busy times, they open at 8am) just to ask if they could tell me if they had something in stock to avoid a long journey across to Malvern unnecessarily. Their response, 'No, we can't check for you, we're far too busy', 'So I have to get in my car, drive down and wait in a queue to see if you have what I need in stock?' 'Yes, you do!'Absolute disgrace, the poorest customer service ever, AGAIN. Had the phone conversation on loud speaker and my husband couldn't believe this guy's response.I absolutely 100% don't recommend this business, and I'm so frustrated that I can only purchase my son's school uniform from here, thankfully he is off to senior school next year!They need lessons in customer service, just because you appear to currently monopolise the market in Worcester doesn't mean you can be so rude and unhelpful.

Everyone in this shop was so welcoming. They couldn't do enough for us. My son is starting high school September and they made him feel relaxed. They guy there was great. He just knew what size my son would need without asking. Absoloutly amazing.

Well I actually love this business. The main guy knows what every school uniform is, they deal with uniforms across the country, they have to get together the uniforms for 1000’s of kids every year over a 6 weeks period. It’s a massive undertaking. Incredible. I’ve never had any problem with kitz and Kidz, I’m just so relieved not to have to use the one in the middle of worcester!! Go at sensible times, early in the summer hols - your kid isn’t going to grow that much in 5 weeks.

Fantastic prices and service!

We have been to this shop from the initial stage and they still continue to be so kind and welcoming. Especially the guy there!