CeX

The service was really good,the staff took time to explain the new phone and let it me tested. The phone was in a really good condition and a affordable price (Xiaomi Redmi Note 11 Pro 5G)

Went into purchase some psp games got 3 I wanted and then ordered the rest on line

Shocking store rude staff they sell you items that turn out not to work properly and refuse to give you a refund claiming they wouldn't sell it like that (hours after purchasing) and offer some store credit to buy more of there broken junk just to repeat the process again.

I didn't buy anything, because their prices were more expensive that I remember and the technology of the Android phones (3G network Android phone 70 pounds for example) was not compatible with what I needed.

Terrible. The staff in this cex are so unfriendly and do not explain anything. Had to wait 20 mins in the queue and the boy we saw didn’t even apologise. The staff could use a great deal of training in manners, politeness and customer service. All the staff in there also seem like they just don’t want to be there, mumbling every word and not engaging with the customer. I feel very disappointed by the customer service displayed in this shop , as I have been to the Exeter Cex which is fantastic and they are always willing to help. Whereas this one I feel as though the staff couldn’t give less of a s***.Also one member of staff told us a higher quote for an item we brought in. Came back to collect the exchange and gave us half the money . Because he told us the wrong price initially. Which of course was very disappointing.Customer service really needs to be improved. Will probably not be returning, and will look elsewhere in the future

Cex revolutioned the way a lot of people shop for Technology... Tablets, phones, computers, headphones, games consoles...and not forgetting the walls of Blu ray/dvds/games.Phones, computers etc are checked and data wiped when they get their stock in.I have bought many used items from them and the service is great. You get a 2year warranty!! And the only item I had problems with they ran a test to confirm the issue, and straight away looked for an upgrade to my purchased tablet. The preferred item was in London but the guys got to organising it's carriage to the Taunton store.They care about their customers which is great... And keeps customers returning like myself!Good job guys..

The store itself is fine, the issue is the staff. Just so rude! You'll stand at the counter directly in front of them and they will ignore you until they feel like helping. They are rude & speak to customers unprofessionally. Clearly these people work there because no place else would put up with them. GROSS STAFF.

Great shop and prices. The staff seem unhappy and low in confidence though. The reason its only 3 stars is because they plaster everything with stickers that leave terrible residue. I spent £50 on a bluray box set and the stickers destroyed the outer sleave when removed. The stickers nearly always damage the paper covers and leave the plastic covers looking tatty. Seems a shame really.

I Have Been Going To This Branch Since The Day They Opened, Buying, Selling And Trading.Seen Numerous Staff Come And Go But Always The Same Friendly And Honest Service.I've Bought Too Much Stuff To Be Able To List So I'll Just Put Todays Pic LOL.But Seriously, The Prices Are Online Or On The App, Don't Give Them Grief About The Prices They Don't Decide Them It's A Nationwide Company And Where Else Can You Buy Stuff With A 2 Year Warranty 2nd Hand ?