Bonus Superstore

I went there this week and, to save time I asked a member of staff if they had a wall light with a PIR sensor that worked on batteries, well she never spoke just shook her head from side to side didn't seem as if she was bothered so I carried on looking round the store and found one as I had an idea I would find one. I then said to her you don't seem to know much about what you sell or have in stock, and to be honest I don't think there was anyone else in the store no wonder with that kind of service in the end I didn't buy it and will go elsewhere.

I ordered Xmas lights which were due to be delivered Friday , I have not received the delivery , i have no way of contacting the firm . If I don't receive my order soon , I'll be taking it to trading standards .

Bonus electric when the weather was very hot this is summer I went for a conditioning but they did not have any in and asking said that's all sold out shop has lots of things on offer but on that day not what I wanted nice shop

Very disappointed came in interested in a few items. Store quiet lots of staff. They where Not interested. Liked the fan display on way in. Went to look at phones and cleaners. No staff came to help had to go and find. Not relly interested in me so in the end i gave up. I bought 2 fans for £70 put again had to find someone to take money. I have a budget of 300 to £400 for items i could have bought at budget but will buy tomorrow somewhere else. I was disappointed and would probably go somewhere else first in future. If I am treated professional i tend to buy there and then as i value my time. Budget need to train and have motivated staff. Sorry to be negative and i hope you take it as constructive.

Sorry its closing in Willerby I will miss it..nice staff..lots of electrical to choose and Christmas well what can I say I will miss you...I loved Christmas at Bonus...won't be the same up there now..good luck and goodbye..come back soon please!!

Great shop. And great that local companies can still compete with the major companies .Helpful staff and quite often a bargain to be found.Great that they will deliver quite often within a few days of ordering.

I made a perches on Monday the 10th there was a note flashing up on the website saying if you make the perches know the goods would be delivered on Wednesday the 12th and it wasn't delivered. And it made worst by the fact that there are on phone number to contact anyone. I am very disappointed with the services.

Absolutely awful - quick to take the money and give delivery date of today.Have had no correspondence from them AT ALL, other than an online receipt.I have tried to contact them today to get confirmation that the item is going to be delivered. Despite using their web chat (3 messages ignored) and an email (also ignored), no response.Telephoned to be told they’re “an online company like Amazon and you can’t speak to anyone”I commented that at least Amazon deliver when they say they’re going to - No response to that!Use anyone else, is my advice, as I’ve waited in all day (lost pay etc?) and it doesn’t look like they’re not going to deliver.Now wondering what chance of getting my money back …..

Great price, fantastic service, delivered promptly and well packaged.Needed an electric wok as new induction hob is useless for stir frying. Research products, found the one I wanted at a great price on this site, would definitely use again.