Gareth's Cabs

The driver was very helpful, polite and also provided a professional service. Very easy to reach via email and phone and was punctual and courteous. highly recommended.

Absolutely superb! Affordable, reliable, punctual. Pretty much what you want from a taxi company! Car was clean, which for me is always a good first sign! When back in the area I’ll defo use again!

Amazing service. punctual and happy to accommodate a large group.Gareth even went out of his way (at 4am) to bring back a mobile phone which was left in his car after he dropped us off. Genuine nice guy who is more than happy to provide a top class service!!

Very polite, pleasant and punctual. Vehicle was immaculate which all in all made for an excellent journey. Would definitely use again next time I need a taxi in Pembrokeshire

I have used gareth's cabs taxi service for approx 2 years and they are always on time and very helpful, i have also used this company for long distance travel and i will say they were the cheapest i could find. I would highly recommend this taxi company and the 5 star rating is what they deserve.

Brilliant service, always punctual and friendly on airport runs and great value.

On time, friendly service. Pleasant journey from Pembroke to Cardiff. Highly recommend.

We were 2 couples, looking for a reliable taxi for exploring just 2 places in pembroke coast over the weekend. Based on reviews and website, we have called twice to this taxi company on friday afternoon but they did not respond, thats ok as we definitely know they may be driving and sent an sms for our query by 5 pm as there was no call back.As there was no response for the the sms. Saturning morning when called again around 10:45 am, the person who responded immediately, spoke rudely without any basic politeness and sounded much restless, saying if no response to call or sms, we should email and wait for response. He also said that he has been running the service for many years for VVIP customers and businesses etc bla bla bla,.. and he keep on insisting to delete the negative review before he answer our travel query else he says he asked google to delete it.Our responseIf your service is only for premier customers and business, do mention it clearly in your website that it is not for individual customers. Your website does not mention it anywhere. Also in contradiction, your numbers are available in travelodge and other places for individual customers.Our feedback is purely for no/worst response to the calls. This is digital era and the Order of priority in Customer service Industry is call, sms and live chat for services like this and not 20 years back to send emails and wait for the response. Customer wont email you and wait for the reply when they need the taxi service. If yours is not such a conventional taxi service and needs to be booked months prior, do mention it clearly in website and dont publish yourself with your competitors. In any case, your customer service is worst and there is no SLA for response time.It is meaningless what you have said us in the call that you offer service only for big vip customers but without anyone to attend calls ? no basic back office or reception to attend calls and manage enquires ? is a big contradiction by itself.We strongly recommend anyone who is looking for individual service to be cautious with this taxi company.Note: Giving a review is every individual customers' right and someone cannot force it to be removed. We strongly believe Google is a fair platform and ensures the same.Note to Google team: if this company ask you to delete the review for any i reasons (which the person was saying in the call), we strongly believe google does check the legitimacy and act fairly.

Gareth drove me to Cardiff airport for an early morning flight leaving at 5am. He was able to accomadate this at last minute.Very reasonable price and friendly guy. He arrived early and got me there with time to spare. WouldDefinitely recommend.