Henry Isaac Fireplaces Ltd

Visited a few places before choosing Henry Isaac. The reason we choose here, John was extremely knowledgeable and honest as to what we needed. The ordering process was super easy , the information we were given really helped us choose what we actually needed.We were kept up to date throughout.We choose the recommended fitters and they were just great, no mess, no fuss, super efficient, absolutely great experienced team. They removed the existing gas fire and fitted the beautiful multi fuel stove.If you want, experience, fully qualified, honest, reliable and polite, Henry Isaac is defiantly the place to go.

I found them to be incredibly helpful, informative and I am very pleased with the product and the service given. I couldn't recommend them highly enough.

Fireplace recently completed and we could not be happier.Alex and John at Henry Isaacs and the installation team Chris and Ian were quite simply fantastic; they expertly balanced our expectations with what could be achieved to give us the highest level of functionality and aesthetics and did not disappoint - simply stunning and beautifully installed.Would not hesitate to recommend Henry Isaacs - thank you!Mike and Suzanne Douglas

Brilliant service from beginning to end with helpful, professional, prompt and friendly services. I will definitely recommend Henry Isaac Fireplaces Ltd to my family and friends. Furthermore, this family run business initially based in Hitchin has preserved some amazing memorabilia of years of expertise which in itself is well worth checking out for the amateur of History.

This company is truly outstanding.Proper old school family business with old school values.Purchased a stove about 4 years ago. Recently the handle became loose . So emailed them to see if they could help.They got me a new handle and not a fuss was made and were so helpful and friendly.Any other company would have just not cared.Many thanksAndrew

Found Henry Isaacs after reading reviews and also visiting other suppliers. I am so glad I did as the service I have just received has been exemplary!!. John talked me through stove options and was extremely knowledgeable in all things woodburning and I chose a Portway multifuel so I had more one fuel option. I also selected a new fire surround and hearth and these were duly fitted last week. I am sometimes nervous about having building work done but Chris and Ian really know their stuff and the existing fireplace was widened and the new flue put down the chimney in no time at all. Chris then fitted the hearth and new fire surround and the new woodburner then spent his time making good so all I have left to do is a small bit of painting. Total fit time was two days and the job was done properly!! The best bit of advice I can give to other potential customers is save your fuel by driving to other suppliers and dont go anywhere else but to John and Alex at Henry Isaacs. You won't regret it....

Just had our first fire in our beautiful new fireplace. We absolutely love it! Thank you so much for your excellent work and expert advice, we are delighted!

Would not recommend. We have visited the store, chose what we need and received assurance we will have it by Christmas. We had a survey done, confirmed order and waited thinking its all good. Chased response 2 weeks later to my email with a query to find out that order was never made! We have lost so much time and wont be able to have fireplace installed for the winter.

Alex and John were very helpful in advising options for our fireplace. Very high quality of all items, delivered within stated time 2 weeks and delivered personally to our home.Construction and installation of chimney breast/media wall and fire completed in 3 days to an excellent standard; courteous, clean and respectful of our homeCommunication was great throughoutWe would highly recommend Henry Isaac Fireplaces Ltd and associated installation

A lovely company to work with. I worked alongside them when I was having my log burner installed by Country Stoves and Sweeps from Biggleswade.They supplied my Country Fires Silsoe Mantel, hearth and slate chamber.