Pets at Home Romford

Well what a very refreshing experience. Top class customer service, help and advice from Big Bobby. This young gentleman could not of been any more helpful, professional, kind and caring.Bobby is a huge credit to this business and store. It is very rare these days to go somewhere and get very useful ,helpful advice.

Very nice pet store, has almost everything, from pet grooming to vet and food, accessories. Loved the rabbits, hamster and fish! Staffs are super friendly and helpful too! They explain everything you need to know prior to purchasing any animal, and also would suggest the specific breed based on your experience and liking. Price is reasonable too!

Amazing staff...love it when you can tell that the people working with animals care a lot for them!They have a variety of fish, guinea pigs, hamsters, rabbits and more...they get new animals usually on Wednesdays and the staff are kind and take their time to explain everything about the animals including how to take care of them, feed them etc.Of course you get pet supplies and upstairs they have a veterinarian.

Huge choice of products at sensible prices. I always shop for goodies for my furbabies, but this time, I had to use the emergency vets. (Vets4Pets). They are absolutely amazing too! Everything one needs in one place!

Outstanding friendly and helpful staff, plenty of good quality products to choose from. Highly recommend this place

I had very bad experience about 24 hours emergency at Romford,We have a samoyed puppy so this early morning 19/01/22 at 3 am he started diarrhea and vomiting badly , so we found blood in vomiting and diarrhea so we straight phone to emergency but lady behind the phone she trying make excuses to our enquiry so she said you are registered in waltham abby branch and making excuses after talking to her and i said this is emergency and our puppy registered with pet at home anyway , then she tried make another excuses about we are so busy by surgery and she refer us to coddard Vet which they private surgury and they don't have emergency so I and my wife struggled to find any Vet in that time , because we didn't have this kind of experience, anyway after all we found MEDIVET in Enfield so they give us appointment at 5 am( thanks god someone helped us)Anyway im going to cancel my registration with pet at home , I totally disappointed with their services,This is my experience so wanted to share with other pet lovers,I prefer find some other Vet who's is responsible for their customer and Pets,