Frankie & Benny's
1373 Reviews
$$$$
- Friday12–10 PM
- Saturday9 AM–10:30 PM
- Sunday9 AM–5 PM
- MondayClosed
- Tuesday11 AM–6 PM
- Wednesday12–9 PM
- Thursday12–9 PM
About the Business
Frankie & Benny's Leicester Highcross Shopping Centre | Italian-American, take out, delivery in Leicester | Visit your local Frankie & Benny's at 14-16 Bath House Lane in Leicester, East Midlands for a family friendly American Italian restaurant with kids menu and gluten free options. Open for breakfast, lunch, dinner and cocktails.
Contacts
Call Us
+441162619134
Highcross Shopping Centre Vaughan Way, 14-16 Bath House Ln, Leicester LE1 4SA
Hours
- Friday12–10 PM
- Saturday9 AM–10:30 PM
- Sunday9 AM–5 PM
- MondayClosed
- Tuesday11 AM–6 PM
- Wednesday12–9 PM
- Thursday12–9 PM
Features
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Alcohol
- Beer
- Cocktails
- Coffee
- Spirits
- Wine
- Breakfast
- Dinner
- Dessert
- Seating
- Bar on site
- Toilets
- Cosy
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Kids' menu
- Late-night food
- Lunch
- Casual
- Brunch
- Outdoor seating
- Small plates
Recommended Reviews
Misha Welby-Everard
20.03.2024
Frankie & Benny's
When I came to frankie’s the other day, I was very impressed. The food was delicious, and the cocktails were lovely. Our server, Angelika, gave us a brilliant service. She was quick and attentive, and it really made the evening perfect. Would definitely come back again.
Richie Chapman
17.03.2024
Frankie & Benny's
Had 2 bad experiences at F+B at meridian so was hesitant to go in with friends. But it was actually great. Food was nice, service was friendly and quick, prices were a bit on the high side £4.70 for a lemonade with lime? Thought that was taking the Micky. But we were happy with the attention to my friend with multiple allergies, although he said his gluten free burger was ever so bland and had to drown it in sauce. But I liked my lasagne. Overall pretty decent.
Kelly Wylie
01.03.2024
Frankie & Benny's
We picked Frankie and Benny's today as you know what to expect. With a 3 year old we know it will be food she will eat and prompt service to prevent meltdowns and boredom. Sadly today this restaurant fell short of this expectation. It was no busier than any other midweek lunchtime we have been but instead of the usual prompt service we were there for 2 hours and had to go up to find someone to ask for the bill in the end as I had a crying 4 month old and a 3 year old who was starting to cry and scream out of boredom of waiting so long.Basically we ordered two adult main courses off the lunch time menu, a kids meal which included a dessert, and 1 drink each. It took ages for our drinks to appear despite the restaurant being fairly empty at this point, we were however given an apology for the wait. After this point extortionate waits became the norm and after the 3 year old choosing her food I couldn't then disappoint her by walking out to find somewhere that was able to serve more promptly. Over 2 hours from start to finish and not once did anyone appear anywhere near us to even consider that we might want another drink while we wait.In the end I was so eager to pay and get out to try and calm my children that I didn't even notice the bill was wrong, luckily I had someone else with me who noticed. The waitress hadn't put us through on the lunch menu (main courses at £9.80) and we had been charged the full dinner time prices so we had to go up to get it refunded and billed correctly.
Lisa Jaggers
22.02.2024
Frankie & Benny's
Went here tonight Friday 15th December for 3 course meal work Christmas party and to be honest the whole experience was bad we booked a table for 7:30 by 9pm we only just got starters then we was left again with no check back drinks were order but never arrived so had to order the a second time after an hour, when main finally arrived the pizza was that spicy none of us could eat then so was sent back aswell. We had waited that long therenwas no time for replacement or dessert then we ws given the bill we was charged for thing we didn't received and after we spoke to the manage the best he could do was get it down to £80 although we only had starters and a few drinks... absolute joke
Esraaysu Aslan
27.01.2024
Frankie & Benny's
Came in here earlier, the food service was excellent came on time with no issues. Was served by the loveliest young lady Angelika, who greeted us with a warm welcoming smile and was pleased with her table service. She made sure everything was okay with our table and kept checking on us. Overall great experience and will definitely come back
Terry Burton
19.01.2024
Frankie & Benny's
Quite incredibly bad.Waited 5 mins to be acknowledged and seated even though it wasn't busy for a Friday at 7pm. Plenty of tables for 2 available, yet no tables were set and everything was dirty. We should have walked, but had a reservation and needed to be at a performance by 8pm.Initial orders taken quickly but drinks and starters took ages to arrive. Staff were inattentive and were being dismissive towards each other. We were sat near to the preparation station and overheard some hostile conversations.Still hadn't received our mains by 8:15pm so we were already late for our performance (missed the first act). Others were walking off after waiting more than an hour.We sat looking at our food on the hot plate station and where told that it wasn't ours. After it had sat for more than 10 minutes it was finally served to us.At the end we asked what happened and where told that nothing could be said other than that the manager has walked off the job! 50% discount applied, but small consolation given that we had missed half of the event that we had came out to see and where left feeling uneasy.
Millie Rose
28.12.2023
Frankie & Benny's
We went for a date to Fankies the other week which is one of our favs. We absolutely loved to celebrate my husband’s promotion at work there yesterday where Angelika - our host welcomed us at the front and later on took care of us. The service she provides is rare and she really made our night special.
Robert Custance
21.12.2023
Frankie & Benny's
had a lively server who did an amazing job and was so sweet. there was a rude set of customers on the table behind us who clicked there fingers and demanded her service. she did such a great job in ensuring all guests were catered for
Luna Mainar
21.12.2023
Frankie & Benny's
I went there with my friend the other day and everything was great. The food was great and Angelika was lovely and took care of us. Great service I would recommend this place 100%!
Alok Sonthalia
18.12.2023
Frankie & Benny's
American fast food outlet. Nice cocktails and tasty food. Presentation matches the flavors. Worth visiting.
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Map
Highcross Shopping Centre Vaughan Way, 14-16 Bath House Ln, Leicester LE1 4SA
Frankie & Benny's