Frankie & Benny's
1055 Reviews
$$$$
- Friday10 AM–10 PM
- Saturday10 AM–10 PM
- Sunday10 AM–9 PM
- MondayClosed
- Tuesday11:30 AM–7 PM
- Wednesday11:30 AM–10 PM
- Thursday11:30 AM–10 PM
About the Business
Frankie & Benny's Bristol Cribbs Causeway | Italian-American, take out, delivery in Bristol | Visit your local Frankie & Benny's at The Venue in Bristol, South West for a family friendly American Italian restaurant with kids menu and gluten free options. Open for breakfast, lunch, dinner and cocktails.
Contacts
Call Us
+441179591180
The Venue, Cribbs Causeway, Patchway, Bristol BS10 7SR
Hours
- Friday10 AM–10 PM
- Saturday10 AM–10 PM
- Sunday10 AM–9 PM
- MondayClosed
- Tuesday11:30 AM–7 PM
- Wednesday11:30 AM–10 PM
- Thursday11:30 AM–10 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wheelchair-accessible car park
- Wheelchair-accessible seating
- Dine-in
- Takeaway
- Alcohol
- Beer
- Cocktails
- Coffee
- Spirits
- Vegetarian options
- Wine
- Breakfast
- Dinner
- Dessert
- Seating
- Bar on site
- Toilets
- Groups
- Accepts reservations
- Good for kids
- High chairs
- Kids' menu
- Late-night food
- Lunch
- Casual
- Brunch
- Outdoor seating
- Small plates
- Free parking lot
Recommended Reviews
John Pitts
14.03.2024
Frankie & Benny's
Our waitress, Melody was wonderfully friendly, cheerful and helpful. Very relaxed atmosphere. Not rushed at all. Tables cleared quickly. Would definitely return.
Sophie Groves
15.02.2024
Frankie & Benny's
Went there tonight and I’m very surprised, in a bad way, really was not good. Our mains had come before our starters and when we had asked for our starters first, they took our mains back which we were fine with. Portion of calamari was very small and the garlic bread had hardly any garlic in it and was like 70% plain dough. After they took our starters we waited ages for them to give us our mains, and when we did get them it was because we had been waiting ages and asked about them it. They told us that our food was going to be remade but it had gone to the back of queue which no one wants to hear so when we did get our food we were expecting it to be hot, it wasn’t. It was warm almost cold, the calzone was very badly burnt and under-filled and bland, the chips for a steak was cold and the steak was very fatty and then the pizza I got was too much dough and very thick and was only warm. Really underwhelming. Never got asked at any point how our food was which is something that should be done so customers aren’t unhappy. We also weren’t the only ones who had issues tonight, seemed very apparent it’s was a few people and it was a bad night for them. I’m sorry but Frankie & Benny’s has really gone to the dogs, not a good experience for us anymore as this is not the first time we have had a bad experience. i would not recommend anyone to eat here, I would tell them to NOT eat here. The only good thing about it was the 2 lovely waitresses that tried to make things better for us.
Xénia Sántha
16.01.2024
Frankie & Benny's
We went there for work dinner with my teamService was pretty slow but they may have been understaffed. I ordered vegan carbonara it had no taste I had to put so much salt on it to make it taste better. It was pretty “sauceless”.My friend ordered non vegan pasta dishes and they had so much more on the plate I only got a small amount which I find weird. Didn’t fill me up.Starter vegan chicken wings were delicious but it’s from supermarket and it was a little cold inside when I ate it..The dessert was delicious.
Gopi Patel
03.01.2024
Frankie & Benny's
Food was good, tight parking in the evenings. Most staff was good but one seem to be in rush. A bit dirty caps of sauces bottles, may be due to staff shortage. Lighting could be better.
J L
25.12.2023
Frankie & Benny's
Awaiting call back from area manager. Staff on duty & managed have 0 customer service skills !! Frustration doesn’t even come close to how I’m feeling! This is the second time we have walked into this restaurant and had appalling customer service. Came here last week glasses has pink lipstick marks all around the tops. Service extremely slow & rude staff. Now today, walked in and had the most unhelpful welcome from manager. Booked a table with 2 high chairs , table not ready on arrival , waitress faffing around with high chairs. The whole point of booking table is so it’s ready on arrival so we can sit down and order straight away (as we have 2 babies ) if you have children you realise how difficult it can be , service needs to be as efficient as possible. Staff couldn’t care a damn! Manager decided to get rude & defensive upon me mentioning something , I then advised him I would be contacting area manager! He soon changed his tune and decided to keep calling me madam! Little too late !!
victoria butler
18.12.2023
Frankie & Benny's
We had a great meal out, frankie and bennies are always great with my dairy allergy! Big shout out to Andrea who was friendly and welcoming! She even made me a special dessert because the vegan dessert i wanted wasnt in stock! Many Thanks
Chris Selway
18.12.2023
Frankie & Benny's
Staff were friendly and tried to help, but the food was very bland. Nobody in our party of 8 was impressed, it was edible but not somewhere I'd go for a treat.
Tony Jefferies
18.12.2023
Frankie & Benny's
We visited Frankie and Benny's yesterday and had a very enjoyable lunch,the service was excellent from two very friendly and helpful waitresses called Megan and Melody.Nothing was to much trouble.The food arrived in a very short time.The Restaurant is very clean and tidy but more than has a good atmosphere.The bathrooms are well maintained.I highly recommend this place.
Add Review
Map
The Venue, Cribbs Causeway, Patchway, Bristol BS10 7SR
Frankie & Benny's