The Ark Cycles Ltd

Was out on a ride and foolishly hadn't charged my Di2 battery. Ark were kind enough to dig out a charger and hook my bike up to top-up while I explored the (excellent) cafe next door.Really helpful and knowledgable. The shop looked great too, with a good selection of bikes, spares, and maintenance kit. Definitely worth a visit!

Been planning for some time to buy an eMTB so went to see the team at Ark Cycles for some advice.. They were knowledgeable, enthusiastic and professional. Best of all they put me under no pressure to make a decision. Instead they explained all the options, arranged a couple of demo rides which helped me decide to get an Orbea Wild FS. The bike is absolutely brilliant. Thanks especially to Shaun for his patience. Absolutely recommended!

An excellent bike shop. I found the perfect Kalkhoff e-bike at the right price when looking on-line, at The Ark Cycles. It was a long way from my home but worth the drive to collect it.The staff (Andy & Ellie) were very helpful and a pleasure to deal with.

The customer service I have received has been fantastic. All staff are incredibly knowledgeable and very friendly and professional. I had an issue with my bike and this was resolved within 2 hours. Amazing service. More custom definitely coming your way.

Had a really helpful saddle fit here and rolled away with a perfect replacement. Great service and good range of products and choice. Would definitely recommend!

Excellent service and really helpful knowledgeable staff!Went in looking for a new bike, staff were really helpful and gave great advice.Went back once i had decided, the bike i wanted was in the warehouse and only had to wait for it to be built. Great help from the staff when choosing additional pedals and helmet.Highly recommended with a great selection of high quality bikes for all abilities and needs.

We booked my wife’s road bike in for new wheels and service. Mike and the team were very efficient, picking up and sorting a long standing gear shift problem. All done in good time, the bike has done quite a few miles since trouble free, thank you!

Recently bought my first full suspension bike from The Ark, Sean was brilliant in assisting to find me the perfect bike for what I wanted in my budget and talking me through lots of different models and brands as well as trading in my old bike! the after sales care has been brilliant also, the bike came with a first free service which was super efficient and they even fitted some new grips I bought for me! Ellie and Andy were brilliant in answering all of my questions (there were lots!!!) and fitting me a new hat and other bits as I’m very new to the world of mountain bikes, will definitely be using them for all my biking needs in the future, thanks Team, keep up the fab work I love my new bike it’s awesome!!!

Popped in as my e-bike started to cut out while we were on holiday in stroud. The guys sorted it there and then even using parts off one of their new bikes for sale. as the part needed was a month waiting list. Cannot recommend Ark highly enough. Thank you for getting me back on the road within 30 mins.

Credit where credit is due. Very nice to be given great customer service by a very passionate team who know their trade. Overall a brilliant local bike shop, highly recommend to anyone. Thanks for all your help guys :)