Abode Estate Agents Burton Upon Trent

I would exercise extreme caution when considering renting from this particular letting agent and perform due diligence before signing anything!The level of communication is severely lacking, often nonexistent. Despite reporting issues with the property at the beginning of our tenancy and having them documented in the inventory, it took an astonishing 8 months (and constant follow-ups) to have them addressed. Even upon reaching the end of our tenancy, communication remained minimal or non-existent. It seems that the company prioritises communication with the landlord over the tenant.It is disheartening to think about the countless times we reached out for assistance, only to be met with silence or ignored completely. This has been, without a doubt, the most abysmal customer service experience I have ever encountered, leaving me feeling incredibly frustrated.While I hope that our experience was an isolated incident, I am uncertain if that is truly the case based on our personal encounter. But it does appear the property buying side is more customer centric, the letting side isn’t.

After numerous viewings with Abode, they have always provided the most professional service. They are very thorough and keep you updated with calls each step of the way.

We had a table for 16 here yesterday most had the carvery and the food was delicious. It was in fact hands down the best carvery in Burton the meat and the veg was amazing everyone that had other things really enjoyed their meals and said how good it was.There is a large beer garden with a bouncy castle for the younger ones.The staff where very friendly and helpful at all times.Highly recommended hopefully be back soon

I would highly recommend Abode if you are looking for an Estate Agents. All the staff are helpful and friendly and the communication was excellent. My purchase went smoothly with thanks to Holly, Michelle and Sonia for keeping me up to date at every step. After being treated so appallingly by another local agent it was a pleasure to work with you guys.

Sonia and her team were excellent, they communication the process and chased people all the way until completion. I truly believe if they hadn't we would still be waiting for completion now!!Thanks again to all the team and we would definitely recommend Abode Estate Agents.

Well where do I start,!The staff at Abode Always greet you with a happy positive attitude.They are extremely helpful and answer all your questions.I have had the pleasure of dealing through mainly Holly & also Michelle whom let nothing phase them. My purchase with Dealing with Abode estate agents went so smooth in all aspects of my purchase.I would not hesitate to recommend these guys to mange your sale or purchaseMany warm thanksCarol

Speedy estate agents who want everyone to have the most comfortable experience when moving house.From start to finish, Abode have been a fantastic estate agent to sell with. We were recommended Abode by a friend. Luke came out to see us on the Monday and we were on the market by the Friday of the same week. Maggie was then brilliant with organising viewings and was able to negotiate amazingly on our behalf for both our sale and purchase on the same day. Then Michelle and Sonia have been lovely to deal with for the completion. The whole process from initial phone call to move in was 7 months. Amazing especially in the current climate. Would definitely recommend them.

I would highly recommend Abode, they sold our house in Burton. I dealt with Maggie Lace and she worked so hard to progress the sale of the house as smoothly as these things can go. She chased things up without me asking and I am sure we completed far quicker because of Maggie. If I need to sell another house I will definitely go back to Maggie at Abode!

Staff are friendly enough when they answer the phone but had to call in total of 16 times over the course of 4 days to get through to them, when I finally got through about booking a viewing a property they said they would call the following week due to owner doing refurbishments, waited a week and a half and they never did so I had to chase them again, got through and they said the property has gone off the market, a courtesy call would of been nice