Town Centre Washington Post Office

Well each time I visit this PO the staff are rude and not very helpful!!! But I go in yesterday and because the lady behind the counter is actually telling/asking ppl to leave a review on the website .they're totally different ppl..ie trying to be nice and friendly .but to be quite frank it's totally fake and proves the point that when they think they're going to have reviews wrote about them they decide ooooh I better just put a smile on my face and try at showing some good customer service !!!!! Manners cost nothing and what happened to treat others like you'd expect to be treated..However more recently the staff have had a massive turn around so really happy with the service also much more approachable the staff ..oh also smiling a little too which is niceI've been in quite alot recently and tbth the staff now are pleasant happy smiling friendly so hey REVIEWS DO ACTUALLU MAKE A DIFFERENCE!!!

Has moved from last time I was here. Now in unit 51. Still ground floor. Staff were very helpful

Great and friendly service. Didn’t have to wait long and the staff were really helpful.

At this branch they are way to busy for customers. I waited 15 minutes to be served by the one working member of staff while two others chin wagged the whole time out the back, blatantly doing no work at all.

The staff are friendly. I think the main problem is that there isn't an easy alternative locally to visit, so the post office often has quite long waits. Then it is convenient if you're doing something else at the Galleries. Always had good service when I do get seen, but the wait can be an issue. If it's just a post office you need it might be worth visiting the post office in the Barmston Nisa.

Excellent post office and shop always friendly and helpful! Recently purchased an aftershave that smells just like Armani for only £12. They sell vapes and pick & mix too. Definitely worth popping in.

1.11 pm A queue out the door at The Galleries Post Office one server Susan working as fast as she can to serve everyone and being friendly despite customer grumblings, and another chatting for 6 minutes as the queue grows and she then proceeds to do something behind the 'position closed' window checking in packages with no customer in sight, but surely a growing queue of 'real people' is more important at a busy time? 10 minutes later and she still hasn't opened the window and the queue still out the door. Not good enough. Thank you Susan :)

Very cramped post office compared to old excellent location! Staff however are polite and professional.

I popped into the Galleries Post office as I needed a form for my Personalised No Plate -they even tried to print it off for Me-I can’t recommend them enough-talk about “ Above and Beyond The Call of Duty “-Fantastic

I would like to say how wonderful Kimberley was today. I had difficulty printing off a returns label for a parcel - And Kimberley was so helpful. Dee too was helpful.Excellent service from an excellent staff.