Humphris Oxford Crash Repair Centre

Had a minor crash a few weeks ago & chose Humpjris to repair my Nissan Duchess through my insurance company due to location & previous review searches.Not only were they all incredibly kind during the initial arranging the kind, the rapport and customer service skills from these guys were impressive, light hearted and professional every step of the way.My ‘Duchess’ looks brand new again & they even entertained my ‘female’ questions about the car upon leaving without making me feel silly or uncomfortable.I wouldn’t like to use them again purely for the fact that I don’t want to be in another car accident! But as far as recommendations go I highly recommend Hunphris and their team of absolute legends. :)

Humphris were the appointed repairer after someone else reversed into the front of my car, a two year old Golf.I had to visit for an estimate, and then was booked in for some 4 or 5 weeks later. The repair itself took just over a week, and was basically fine. The paintwork however was not very smooth and you could see some lumpy imperfections in the finish.After using the car for a week or two, I noticed that when I got out the headlight washer jet was sometimes left sticking out from the bumper. I called Humphris to discuss this, and they were initially very reluctant and disinterested. They even went to the extent of saying they did not remove the bumper in order to repair it and repaint it which then made me wonder why the bill was almost £1,000 (to the insurance company) for a simple fill and respray. They invited me back and then said that some clips on the side of the jet had been broken" but essentially did not admit that they had not checked this when replacing the bumper. They asked me to return a week or so later to have those clips fitted.A couple of months on and the car has been for its second service. I am now told that there is a leak from the headlight washer jet on the same side. I cannot possibly believe that this is just coincidence on such a new car. As this will not be covered under the car warranty

Handel and the team at Humphris were amazing! My insurance company were utterly useless but Handel happily coordinated with me directly and buffered me from a lot of the nonsense to make the process as easy as possible. I couldn't be more grateful for their support and assistance. I would have no hesitations in dealing with them again in future. Thanks again for all your help!

My vehicle was sent to Humphris by my insurance company. As it was the first time I had ever been involved in an accident I was very nervous about what to do but the team at Humphris really made the process very easy and kept me updated every step of the way. My vehicle has now been returned to me and it looks like new.

Amazing service from the team at Humphris especially Handel who was so helpful throughout the process after going through my car insurance claim. He called to bring my car in earlier than the original date of fixing and again had the car back to me earlier than the anticipated completion date. The work that was done was perfect

Used Humphries again this month for a repair to my Audi A4 and, as always, they were outstanding. Great service, communication and, most important of all, a terrific paint job on the rear bumper after a minor mishap with a friend's gate post. I recommend them without hesitation.

Humphris Oxford Crash Repair Centre has the best car repair centre in the U.K. The branch manager Nick is the real asset of this company. Nick is very knowledgeable, professional, friendly, polite, has wonderful customer service skills and the whole car centre is spotless and the atmosphere wonderful I strongly believe due to his leadership. The Humphris Oxford Crash Repair Centre did a magnificent job to my car (Kia Niro plug-in Hybrid 2021 model). They fixed the scratch on the bonnet in less than 10 minutes, not only that there was another scratch on the side door at the same time which I did not expected they could fix it at the same time. I could not believe my eyes that it was properly cleaned in a very short time. They are absolutely amazing and have a great skill to fix the car with care. I cannot thank you enough to magnificent Nick and his great team to fix my car so perfectly. I would like to recommend the Humphris Oxford Repair Centre to anyone and if the branch manager Nick is there everything will be fantastic.

Handel provided excellent customer service. Communication was great as well as flexibility. Really nice guy and super helpful. I’d highly recommend!

Honestly, I couldnt recommend them more! They are absolutely brilliant! My car was sent to them by my insurance company and they did an amazing work!

Bought some used parts from This person. Damaged, and unusable, but deceitfully sold them.If it does this for a 20£ quid part, I can’t imagine what are they doing to their clients that visit their garage.I would stay away.