Pets at Home Llanelli

Nia was fantastic welcomed usbon entrance and helped us to find everything we needed for our new first puppy. She didn't pressure to buy anything but helped us to choose and advised the best thing for our puppy. She fitted his harness and collar and helped us to sort his coat out. Absolutely brilliant service

Brilliant shop very friendly staff and good service as always.

Every friendly staff, abit experience, they have a few different animals here, pets are allowed to enter also

Excellent service at this store especially the dark haired lady sale assistant couldn't do enough to help you will come away happy

We were told by one of the male assistants (Think he might have been Managerial) that we couldn't buy one of their Goldfish, without first providing them with recent water readings from our 400 Litre tank.He also strongly (and weirdly) advised we take our business elsewhere, to a competitor 10 miles away in Swansea, because he feared one of our other 3 (3 inch long) Goldfish might eat the new one we buy from them. Which hasn't happened once in the 15 years we've kept fish BTW. :/So all in all a weird and a bit cringey shopping experience.To top the whole thing off, one of the Goldfish in their tank was very very dead and jammed in the filter. A few had whitespot and all of them had their Dorsal fins clamped down. So if anything we'd have saved one from a misrable environment.

I had the best experience and service from a young assistant working the till. I didn’t get her name but she told me she was working 6am start and finishing early. She asked me if I wanted to download the Pets at Home app to receive 10% off my purchase and tbh I wasn’t going to bother, but she did it all for me! And was so friendly while she did it. I just felt as I left the shop that her extra thoughtful attitude and friendly manner really lifted my spirits and made me feel happy! Thank you x

Good choice of products, excellent dog grooming service and easy parking

Good, honest, advice. I trust them to have my pets best interests at heart.

Very un informed staff cannot say I enjoyed the visit as being called a liar by unknowable staff does not count as customer service. Arrived with my family to buy a replacement hamster for my younger children as my eldest daughter had taken the hamster with her. As I still had the hamster habitat I did not need to buy a cage. Was told my rotastak habitat was not suitable and too small for a dwarf hamster. But a Syrian hamster lived quite happily in it for last 12months. My habitat is modular and made up from 4 cages linked by tunnels. But as its not a system they sell. they refused to sell a hamster. Even after being shown the photos of the setup.Complete waste of our time never use again.