Cakes choice

Really i have ordered 1 birthday cake.. they make is awesome and taste was so nice really appreciate for there work and patience of response to customers great full to cakes and bakes.Thank you very much for wonderful tasty cake

So I ordered a birthday cake for my brother. What you are about to see in the first picture is what I have sent them the rest of the pictures are those that I took when the cake arrived. It's clear to me that I have paid 350£ for it and unfortunately it's was really unprofessional and disappointing. I requested to write something specific in the board of the cake and the wrote it wrong and the forgot to mention from whom it was. The letters as well the don't have the same colour. am really disappointed and I won't order from them again.

We got cake from cake choice" as they changed the logo. Cake was drier then the Sahara dessert. It was my friends 18th bday we decided to get coffee cake slices we got 6 of them

I am giving 2 for the disappointment on my child b-day cake, I ordered a 10inch vegan cake from this website and gave the details to write on it, I had a chat with the seller via their website chat icon,they gave us completely empty with no msg written on it, no name, flat cake. After we challenged them they said “the design of the cake doesn’t allow us to write”After they get the payment they don’t care.Any one can bake such a cake like twist they have sold me and save £45. Now other parents have seen their work around the word of mouth goes faster.This was collected from Edmonton

Nice designed cakes, lovely selections.For me, I am not happy with the service.I ordered my cake a day before, they said they bake cakes every day, and they assured me I can pick the cake up next day.Next day I called to confirm the cake was ready for 4pm pick up, they confirmed yes.I arrived around 4pm, and 2 clerks were there, when I asked to pick up my cake, they were confused and didn't even know what happened to the cake. Apparently one of them dressed in black went to the stock room to pick a new cake.I wasn't even sure if the cake was freshly baked that day or just old cake. The same guy had to go out and buy oreoes biscuits because they ran out, which took another 5mins. The guy dressed in white was trying to show me everything was ok, he might be a store manager or supervisor because he was training the other guy.The guy in black returned and gave the new biscuits to the guy in white. And to my surprise the guy wanted to use his bare hands to decorate the cake with the oreoes biscuits, I had to tell him to wear gloves.Then he started to decorate the name on the cake which I expected to be done before I arrived. In the end I spent almost 15mins plus customers on services, unacceptable. I should have just came in to pick up a cake and spend max 6-7mins.I would give this a 4 star review, but because of the pandemic and commonsense I have to give a 3 star so that they can learn and take hygiene seriously.The cake was nice, soft and creamy which I expected, but I wasn't sure if it was a fresh cake or old stock.

Today is my daughter's birthday, and I got the Cake around 8:25 PM; they leave up to their standard delivery time (9 AM-9PM)!!! . . All my guests kept waiting for the Cake, and finally, I had to run to ASDA to get a cake to cut. Absolutely disappointed with the delivery time; adding to that, the Cake which was delivered was not in right condition, seemed to hit the sides of the box, which damaged one side of the Cake (This is called Icing on the Cake!!) .on the whole cake tastes good but both delivery and standard of delivering the cake in good condition both sucks.oh before i complete , I called the lady on the number around 5 PM and she was giving me lecture on 9AM -9PM delivery time and then said it will be deliverd by 7 to 7 :30 PM and tone was also not write , anywaz this is my last order with them .Note that i didnt order at last minute , i called them 5 days back and asked when i need to place order they said order it a day before the birthday.

We had ordered a two tier cake, the top tier was extremely dry and hard that we couldn’t even cut it, very disappointed. It was rock solid. We won’t be ordering from here again. This was our regular cake shop and we travel from far to order our cakes but it’s not worth it. Clearly the cake wasn’t freshly baked and obvious the top layer was from another old cake that wasn’t sold, hence used for my cake. Instructions of designs aren’t followed thoroughly and they don’t take pride in their cakes any more. Won’t be wasting my money here again.

Love their freshly made cakes; ordered many times with no issues. Customer service is great too. They accept card payments including AMEX.

What on earth is going on? Cakes and Bakes used to be so good with their spondge cakes it seems that they have now cheated their customers as you can't see inside the cake the THICK LAYER OF CREAM and VERY LITTLE SPONDGE! Im extremely annoyed that i bought these cakes from them! Its disgustingly sickening, all that thick cream inside the cake and outside of it too!!!

I have been ordering cakes from this place for years now and they are always amazing and spot on , even on the shorter notice. They have always been amazing and I travel all the way from Southend to Barking for their amazing cakes always... definitely recommend for fresh and beautiful cakes for any occasion.