Hays Travel Sheerness

In the window it says the exchange rate and inside they give you quiet a bit less

Went into book a short notice holidayTold me a price which I paid in full but then when I got home they told me they had worked the price out wrong and it was an extra £150 as they hadn't included the luggage... I said OK let's just cancel it but they said as its short notice they can't refund the money I just gave them 30 mins ago as the holiday was under 10 days away and if I don't pay the £150 I can't take any luggage with us. The woman was well rude and said I should of realised they forgot to add the luggage on as it was a cheap price.. STAY WELL CLEAR

Really friendly staff and some great prices on offer

Very friendly great customer service. Happy to help with what ever we asked will definitely be booking with them again next year

Very helpful, friendly & professional staff

This place is so easy and quick, The people here are really nice and accurate. I would 100% recommend to my friends and family. Thank you for all the hard work you’ve done for me and helping me amend my booking.

Such a shame to see a Store get negative reviews when there not deserved. Slander is a terrible thing. Keep up the excellent work ladies :)

You need to sort out your sheerness store. Extremely poor service and very rude staff! 11 of us are going away for a birthday. They have messed everything up. We have had to shorten the holiday by 1 day at short notice, pay more. The rooms are wrong and we all paid extra to sit together and that has not happened. Staff couldn’t care and it’s ruined the holiday.