Roman Taxis LTD

Despite traffic driver arrived on time and got me to the station with plenty of time to spare, received a call and text messages before being picked up and the all Mercedes fleet is great.

I've rang them on 2 occasions now without a call back so I had to ring another company. I thought I was a good customer but obviously not!

On a dark and dreary night, Roman Taxis took us from the BLack Bear Inn in Usk to Penarth after my daughter's wedding party, cake in tow along with other items, so much patience was appreciated.

Used these guys recently when dragon was busy and I needed to be somewhere. Instant availability, and driver/car were great.

Taxi 15 mins late and resulted in me missing a train and when enquired about it later they tried telling me it was only 5 mins late!! Therefore implying that I was lying! Shocking! Won't be using again.

...and I MEAN five stars!I was traveling Europe for two weeks (first time outside the United States) and decided to add a day in Wales to the end of my trip. Unfortunately, I was on a very tight timeline (37 hours) and I had no confidence in my ability to navigate around a strange country on left-hand drive roads in a rental car, much less see even half of the tings I wanted to see before leaving.On a whim, I called Roman Taxi" - top search on Google and good reviews. I gave them my itinerary (which a local Facebook group told me was unreasonably ambitious)

Booked a eight seater minibus for a hen party. Dave, our driver was lovely (even let us stop for a loo stop and have a drink in the back). Note for other customers that it was cash only. Would highly recommend Roman Taxis!

If I could give a 0 star rating I would. Absolutely disgusting service that left my mother I'm law in an absolute state. Recived a call half hour after the taxi should have arrived claiming she was stuck in traffic and will send someone else if still needed? no call to say she wasn't going to be there for the time agreed. We had to get a neibour to collect her grand daughter 20 minutes late from school this is absolutely not okay a phone call to say they wasn't going to make it would have prevented any of this absolutely disgusting service and not reliable for sure will not be using this company again!

Cannot speak highly enough of the service from Dale. He drove me from Wales to London Heathrow when I'd been panicked about not getting there at all. He was fantastic, car was spotless inside and he took great care to keep to Covid restrictions, so I felt very much at ease. Great conversation, stellar bloke and I would highly recommend this company. All the best team, looking forward to using you again next time I'm in Wales.