Specialized Concept Store Plymouth

Checked online for availability of a helmet and two shirts in the Plymouth store, in stock so off we went, store assistant said the website isn't up to date, none of the items in stock. 2 hour round trip wasted.

Recently bought an emtb from this store..service was great with very good communication via email..bike which is a 2020 levo comp is fantastic..highly recommended

Always good service here.

Helpful, friendly staff. Awesome selection of bikes.It is now eight years later and I have taken my bike on three fairly tough tours, on tracks, over rocks and stones and down steep hills at high speed with a tonne of bags on. And bombed it around Montpellier in France for a couple of years. I have never enjoyed a bicycle as much (AWOL, 2015 adventure gravel bike) and I never stopped marveling at how good the quality and tuning was... I have only had to replace brake pads and the handlebar grip. Maybe soon I will get a full on service just to bring it back up to its beautiful original smoothness.As much as anything I recommend the customer experience. Helpful non pushy staff who helped ME find the right bike. I guess they still let people try a few bikes and will help with the frame size, positioning the saddle correctly to ensure you're comfortable. I knew when I tried the right bike that it was the one for me. And because of that I ride it a lot and care for it. Definitely wait until you find a bike you bond with before spending a tonne of money. But I think these guys can help with that. Good luck!

Excellent willingly helpful and knowledgeable staff. Nothing was to much trouble.

Picked mudguards for my new bike incorrectly. Returned them and swapped out easily by the quality team here.

The staff here are really friendly and knowledgeable, and they have a fabulous range of bikes, clothing and accessories. The bike fitting service was really helpful and their after-sales service is second to none.

Fantastic service from the guys in the Plymouth store. We wanted a bike today so called to see if it was in stock and they built it ready for us to come and collect. Brilliant service, wouldn’t hesitate to recommend and we will be back. Thanks guys!