Irvings, Catterick Garrison

I had a wonderful experience with Irvings - over several years they rented, managed and eventually sold a property for me. They recommended professionals for repairs and upgrades to the property when needed and gave timely updates. I probably had contact with everyone in the office at some point in time and found everyone pleasant and professional. Thank you Margi, Karen, Amy, Rebecca and Mike, it was a pleasure to with you.

Fantastic personal service at Irvings - through from initial enquiry, purchase and letting through them. They keep me informed of everystep and are always ready to answer any queries I might have. The tenants that they have found have always been excellent. Highly recommended.

Irvings manage the lettings of 3 properties that we own. They do this with professionalism and expertise, much enhanced by the 'personal touch'. Karen, Rebecca and Kate, all in the Richmond office, have given us a sense of security in the knowledge that our properties are let out to people who care about them and they have access to an excellent team of tradespeople who can go in at short notice to rectify any problems.We are truly delighted with the service they provide and we wholeheartedly recommend them.

I don't think I can think of the words to describe how wonderful they all are at Irvings. After dealing with other estate agents that were massively below par, it completely highlighted how professional, efficient and knowledgeable Irvings are. Karen is undoubtedly amazing at her profession, but also very kind and caring. She was with us every step of the way with a great sense of humour, patience and kept us assured during a rather stressful time! I would recommend Irvings to family friends strangers, you can't go wrong with this company! I love them all, I actually miss talking to them a few times a week now. Thankyou Team Irvings!

I have rented a property with Irvings for about 8 years now and have always found them extremely friendly and helpful. Today the lock broke on my door and I couldn't gain access to my property, as it was out of hours I was honestly expecting to be stuck until tomorrow. I left message on the answer service and received a call back within 5 minutes. 20 minutes later I was in my property. Top class service. Thank you Irvings.

The team at Irving's did everything possible to make the sale of our property as painless and trouble free as they could. Their efficiency and attention to detail ensured a great outcome and their friendliness and willingness to help whenever they could certainly minimised any stresses. I would certainly recommend their services.

All the team are very friendly and make every effort to help where possible. I have used a number of Estate management companies over the years and Irving's are without doubt the best in the area. A real pleasure to deal with.

I've had dealings with all the Estate Agents in Catterick and Richmond over the past 11 years. I have found Irvings to be the most efficient and competent by far. They employ the most staff. The two offices are always open and their boards are everywhere. So that tells you all you need to know. Because of this they manage my properties around town . So . . .many thanks to them .

Similar to one of the reviews below. We have been interested in a property on several occasions when it was on the market and then off and back on. Following an offer we wanted to view the property to possibly increase the offer. My mother 80+ tried to arrange this and was told she would get a call back. The call back was to say sorry no viewing was possible. She was confused by this so I called and was told they had accepted an offer, I asked if we were able to place a final offer as we were actively trying to purchase the property,only to be told no.Whilst, this maybe something they can do , are you not ment to get the best offer, we wish we could speak with the seller as I'm not sure all information is passed on. We feel confused and let down by the dealings with this estate agent.Unfortunately they are one of the only estate agents in the area and feel this is personal and will effect any property we try to buy.Interesting reply, we never said the clients were disillusioned, interesting narrative you have there. There is no point in continuing to discuss. We feel let down and I'm sure you continue practicing in our opinion inappropriately.

Enquired about a property at Tunstall Road, Catterick Village via a third party website, heard nothing back about making an appointment to view the property. Emailed irvings at Catterick directly, asked to make an appointment about veiwing the property, they asked what my situation was. I said I have a house to sell. They never asked what my financial situation was. No one got back to me, so I chased them. They advised their client would only sell to proceedable buyers only. They have made judgments about my situation and got it wrong. They didn’t have the decency to email me back and advise they were discriminating against people with a house to sell. I had to chase them. What Irvings need to do is stop putting a misleading sales advert on, perhaps that would stop any confusion or wasting people’s time. Your advert is 100% misleading. You need to clearly state in your advert that the property is only available to proceedable/cash buyers. The advert states the seller is chain free not that they don’t want to deal with people with properties to sell. Your client has lost a sale and I certainly wont be using Irvings in the future. This review is my true opinion based on the service & communication I received.