Ovaeda

I purchased paving pedestals from Ovaeda to lay 60m2 of porcelain paving tiles on patios around my house in Aberdeenshire.The installation went well however the result is a disaster.The porcelain pavers were laid level on a recommendation from Ovaeda and they retain water to an extent that there are puddles on the patio on each tile. The surface tension on the flat tile surface prevents any drainage despite there being no grout to stop water run off. I spoke with the technical people at Ovaeda and at no time did they suggest there would be a problem. They advised me to lay them level too!!I’ve now got 3 patios with 20m2 on each that turn into ice rinks in winter!! This can’t be a surprise.I’m disappointed they push their products without full disclosure about the downsides!I’ve spent months trying to resolve the situation and fortunately I found a solution which isn’t offered by the supplier.Very poor, they talk a good story but do not have the expertise or experience to back it up.I would never recommend using pedestals for porcelain pavers in any environment where excessive water retention on the pavers could be an issue. ( Basically any where in the Uk with freezing temperatures)Just a heads up before you purchase these items.

We were unable to find a local installer to supply and fit our balcony decking. We were introduced to Ovaeda and they helped us choose the correct components for what became an enjoyable DIY project. A very satisfied customer.

Highly recommend - a very easy company to deal. Great customer service.Helped me work out the quantities, no issue with returning items and getting refunds. Product is packaged extremely well and delivered promptly. Shout out to Armani in customer service!Couple of things I would say as an amateur do-it-yourself decker:1. Over order on screws and metal plates, you can send back excess without holding up project and it avoids delivery costs which are high so better to get more delivered at beginning.

Good value. Company are quick responders and have good customer service. Decking arrived in good condition. Very easy to use and did the job they were designed for. Highly recommend!!!