D B Tiles & Bathrooms

Needed tiles for Utility, Toilet & Boiler Rooms. My 90 year old dad insisted that I go to DB Tiles and came along with me. They have a lovely showroom and a variety of tiles on display. I advised Cherith I wanted a grey marbled effect floor tile and she recommended the Roma Platino. Paul advised me I needed 22 square metres and Chris gave me a very good price during the sale.After delivery I discovered the wrong tiles had been left. DB Tiles immediately sent another van driver out with correct tiles and the young delivery man apologised and said it was his fault. I was very impressed by his honesty and DB Tiles commitment to resolve the issue quickly.I selected Mark from DB Tiles recommended list of tilers and was not disappointed. Mark turned up when he said he would and did an amazing job. He is a very hard working individual and very pleasant and helpful. We have high standards and I can only say his work is perfection. The Roma tiles matched my worktop exactly and look fantastic. I had 3 tiles left over so don't need to purchase spares.I had considered buying from the Discount Tile Shops in Belfast but am so glad I didn't. DB Tiles may be a bit more expensive but the quality of their tiles is much superior. One thing for sure - my dad still knows a thing or two!

Lovely staff, competitive prices. Really helpful staff listened to us and tailored the products. Will definitely go back.

Lovely tile and bathroom showroom with great advice and help from Jeanette. Everything we needed for our bathroom remodel.Lots of free parking too. Would definitely recommend D. B. Tiles

Professional inviting service, with a great selection of tiles and bathroom suites. I would definitely recommend this business to a friend. The quality of goods is to a very high standard, delivery time was very prompt and the staff made everything very easy and hassle free.

Fantastic selection of all things tile and tile related. Staff very easy to deal with and very helpful.

Once bitten, twice shy. Tiles ALL calculated incorrectly, resulting in a shortage of most and a large surplus for the other. Shower was faulty when opened for installation. Salesman could not have been less interested in resolving issues for us. Shop local? Never again.Whilst I understand why you defend your business, the fact is that my review is honest as to how we were dealt with. In response to your glib comment of why fit a faulty shower"

Poor customer service wrong order twice and left us with no sink. Rang many times with no reply from staff having to ring many times to get a reply. Whilst we got a welcomed call back saying the salesman would deliver it personally in the evening it still left us with no sink and plumber to Plumb the sink untill the following week as his work had to be rescheduled.

DB Tiles ordered tiles on my behalf from the company in Spain even though they don't normally stock these tiles. Everything went very smoothly as promised & I used a local haulage company to deliver the tiles to my home. Overall very happy with the service, price and communications.

Lovely staff very knowledgeable and eager to help meet your needs for all tiled projects inside and out

An update on our previous review. DB Tiles pitched a hissy fit after our original one star review, and didn't contact us with the replacement part for our faulty shower, which they had promised to do. We had to approach the Dublin company ourselves, and source the part ourselves, pay the plumber to come back etc etc. Unjust" criticism of "professional and courteous" staff my arse! Buyers beware. Avoid this place like the plague."