We care childcare - childminding, babysitting and wedding and event creche

Our child started attending with Hannah at 9 months old in August 2020. She was really good with him and he settled easily, so we had no worries leaving him there. Hannah and her assistants have regularly described him as ‘the childminders dream’, because he’s so laid back. Unfortunately, due to rising cases of COVID-19 and me being extremely vulnerable we chose to temporarily take him out for our safety. After 7 weeks he returned and was clearly out of the habit of attending as he was unsettled. We collected him early twice because he was so distressed and agreed to do settling in sessions the following week to get him used to it again. However, on the Sunday Hannah text to say he wouldn’t be able to go in the following week because of her own personal reasons, she then wouldn’t tell us when he could go back and on the Monday text to give notice to say he couldn’t return. I was so shocked at the unprofessional way this was dealt with as Hannah only text and would not speak to us on the phone as well as the short notice of it all. It also feels very much like our child was welcome there all the time he was easy, but given he wasn’t as settled on his return he was no longer welcome to attend. Therefore, I would recommend that if you want stability for your child and the security of their ongoing childcare and your peace of mind while working, you should probably seek childcare elsewhere.

A lovely caring place that I would reccomend to any parent without hesitation