Unity Sexual Health @ Central
75 Reviews
- Friday8:45 AM–12 PM
- Saturday9 AM–12 PM
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday8:45 AM–6 PM
- Thursday8:45 AM–4:30 PM
About the Business
to be added by the Yeost SEO plugin --> Welcome to Unity Sexual Health | Unity Sexual Health | Free and confidential sexual health services in the Bristol area </div>
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<div class="tm-card-info__contacts-data"><a href="http://www.unitysexualhealth.co.uk/"
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<div class="tm-card-info__contacts-data">Tower Hill, Avon, Bristol BS2 0JD</div>
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<h2 class="tm-h3 tm-margin-small-bottom">Hours</h2>
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<li><span>Friday</span><span>8:45 AM–12 PM</span></li>
<li><span>Saturday</span><span>9 AM–12 PM</span></li>
<li><span>Sunday</span><span>Closed</span></li>
<li><span>Monday</span><span>Closed</span></li>
<li><span>Tuesday</span><span>Closed</span></li>
<li><span>Wednesday</span><span>8:45 AM–6 PM</span></li>
<li><span>Thursday</span><span>8:45 AM–4:30 PM</span></li>
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<li>Wheelchair-accessible entrance</li>
<li>Wheelchair-accessible toilet</li>
<li>Wheelchair-accessible car park</li>
<li>Toilets</li>
<li>Accepts new patients</li>
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<h2 class="tm-h3 tm-margin-default-bottom">Recommended Reviews</h2>
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<div class="tm-category-review__name tm-h4">Dani</div>
<div class="tm-category-review__date">07.03.2024</div>
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<div class="tm-category-review__place tm-margin-xxsmall-bottom">Unity Sexual Health @ Central</div>
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<div class="tm-category-review__desc">I got a call back after a few tries of phoning and was seen to within a few days. Happy with the fast response. The clinic were amazing, considerate and there to listen. Thank you :)(You have to phone at 8:30am to get an appointment. If line is busy, phone a bit later)</div>
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<div class="tm-category-review__name tm-h4">C H</div>
<div class="tm-category-review__date">05.03.2024</div>
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<div class="tm-category-review__desc">Absolutely impossible to get through to them on the phone, it’s unbelievable. They will say you are in a queue without giving you a queue number so you have no idea how close you are to being seen.Not to mention, I wouldn’t even need to be ringing them if I had the confidence in them to trust that my actual appointments are scheduled to go ahead! I had an appointment booked for early Nov, which I received a text confirmation for - only for them to insist that they had no idea what I was talking about. I was able to book another appointment, which I have now received NO text confirmation for. Knowing the inefficiency of this service, that one probably isn’t in their system either, but I can’t even get through to confirm it! Horribly inefficient and unhelpful, don’t have any clue how things got so bad over the past few months. Huge shame!</div>
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<div class="tm-category-review__name tm-h4">Robbin Robbin</div>
<div class="tm-category-review__date">26.02.2024</div>
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<div class="tm-category-review__place tm-margin-xxsmall-bottom">Unity Sexual Health @ Central</div>
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<div class="tm-category-review__desc">They operate on a first come first served basis and it creates a very unpleasant experience. If you don't call at 8:30AM exactly, there's no chance of getting an appointment, because you'll be at the back of a long queue... If you call on any day after Tuesday, there will be no appointments available, so you have to wait a week to call again. Additionally tests take up to 3 weeks to provide results (assuming they give you results at all) and most often you will not be seen unless your test has been processed. Besides that the staff have always been nice and accommodating and understanding.</div>
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<div class="tm-category-review__name tm-h4">Tabitha Green</div>
<div class="tm-category-review__date">15.01.2024</div>
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<div class="tm-category-review__desc">THEY CANT TAKE WALK INS. Staff were very sweet and helpful toward me. Difficult to get an appointment as they are extremely busy. You can go online and order free tests if not showing symptoms or call at 8:30 to try get an appointment but they only have a few spaces available per day.</div>
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<div class="tm-category-review__name tm-h4">jake gast</div>
<div class="tm-category-review__date">27.12.2023</div>
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<div class="tm-category-review__desc">My girlfriend had a procedure and I cant thank the staff enough - Sam (nurse) and Sally (Dr) were really encouraging and supportive. Even though the procedure was unsucessful, a plan was made and all of the reasoning was explained clearly. Many thanks to them both.</div>
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<div class="tm-category-review__date">22.12.2023</div>
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<div class="tm-category-review__place tm-margin-xxsmall-bottom">Unity Sexual Health @ Central</div>
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<div class="tm-category-review__desc">Have never been able to get through on the phone after multiple attempts of several hours' duration - it's pretty clear no one is answering the phones. I sent in my postal text kit over a month ago and still haven't received a result. I'm despairing.</div>
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<div class="tm-category-review__name tm-h4">Scarlet T</div>
<div class="tm-category-review__date">20.12.2023</div>
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<div class="tm-category-review__place tm-margin-xxsmall-bottom">Unity Sexual Health @ Central</div>
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<div class="tm-category-review__desc">I had a great experience here. Rang up (got through after a few tries) and spoke to a receptionist who said a doctor would call me later that day. The doctor called on time and was very kind. She asked me to come in the next day, where I was seen by a consultant who was also very reassuring. I waited a bit but not too long - much quicker than my GP service. Would definitely recommend :)</div>
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<div class="tm-category-review__name tm-h4">Jonathan Hough</div>
<div class="tm-category-review__date">20.12.2023</div>
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<div class="tm-category-review__place tm-margin-xxsmall-bottom">Unity Sexual Health @ Central</div>
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<div class="tm-category-review__desc">Not good. The vending machine in the Watershed didn't work. The one in Stokes Croft was impossible to find. The one in Bradley Stoke coughed up a testing kit where the blood test featured faulty lancets. So no test there. And then you have to wait another 30 days for another test to be issued. That's simply shocking. I mean appalling. I know they probably have a budge of £2.50 to work on but you can't talk to a human being any more to book an appointment. It's bad enough for me but I'm thinking if I was a teenager and terrified and having to face all this bureaucracy and gatekeeping, I'd be lost.</div>
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<div class="tm-category-review__name tm-h4">Daniel</div>
<div class="tm-category-review__date">17.12.2023</div>
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<div class="tm-category-review__place tm-margin-xxsmall-bottom">Unity Sexual Health @ Central</div>
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<div class="tm-category-review__desc">I have tried to speak to someone on the phone 3 times over the last few weeks at varying times of day. I waited in a queue of indeterminate length for up to an hour each time. No queue length updates; no one picked up the phone.I just cannot believe that the people responsible for answering the phones are spending such inordinate amounts of time on calls with so many people. It’s quicker getting through to HMRC. Whenever I’ve actually gone in, I don’t recall seeing staff on the reception desk constantly talking on the phone. So I can only presume calls are being ignored. I know that my experience isn’t an isolated incident.This service is not fit for purpose.</div>
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<div class="tm-category-review__name tm-h4">Bill Stockham</div>
<div class="tm-category-review__date">16.12.2023</div>
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<div class="tm-category-review__place tm-margin-xxsmall-bottom">Unity Sexual Health @ Central</div>
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<div class="tm-category-review__desc">The staff are trying their best, and the nurse I saw was really helpful, but it is pretty shocking that I had my consultation in the the CARPARK, where they gave me medication and explained the side effects etc. There was a number on the door I was told to call to get in, but after 15 minutes nobody answered so I just went to the main reception -- this was completely fine so I don't know why I was told to call the number. It basically seems like an entirely necessary service, with great staff but terrible bureaucracy, and real funding issues. Additionally it is really bad that you can't just get tested, you have to have the tests posted to you which can take absolutely ages.</div>
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