West Motor Company - Jaguar Service

I had three problems that needed checking, i was told it was £90 per problem just to check the problem and then they would advise me of the fix.All three problems were not diagnosed with the £90 and all could have been one of two things. All very vague and another £300 each issue to diagnose with no guarantee. I asked for a best and worse case for the jobs and they couldn’t give it to me so I took the car elsewhere.

absolute rip off avoid they want £180 just to look at a problem so what happens is you are stuck because you have already paid the 180 and they know people can't walk away because you are already down avoid this dirty place if you don't want to get ripped off.

Ellis the manager seems like a really helpful and straight up guy from my initial meeting this weekend. I think my next car may well be from him!

I recently took my car here for a repair - I was informed there was an issue with the valve by the mechanic Myke, I initially agreed to have this changed. He then checked and saw that the gearbox had a further issue and needed to be changed, but continued to change the valve despite this without my permission knowing that the car wouldn't even be able to work because of the gearbox. He then informed me that he changed the valve, and I questioned him and said why would you change it if you know the car isn't going to even work because the gearbox is faulty?" and he stated that because I initially had agreed to it

don't believe in having a go at people but tried to this company the benefit of the doubt but today is the last straw.I've bought a car with a new mot and a service.adblu was low,egr sensor was faulty and 2 poor tyres on the back and now after 1500 miles the brake pad warning light has come on.when you buy a car with a new Mot and service you don't expect to be paying out in the 1st 2 months for tyres and pads.

Very good set of guys who knows what they are talking about however not always reliable

Mike and his team are thorough and communicative. Very happy with the work done to get my car back in working order.

The workshop fitted a replacement air suspension compressor to my Discovery as a Land Rover Warranty repair item. This was the first time I've used West Motor Company having previously been a Guy Salmon Customer. The service was excellent, the work was carried out to the highest standard on the day it was booked in. A well deserved 5 star review and I'm writing this a year after the job was completed.

Had an issue with my car and used this garage for the very first time..Ardi and his team are brilliant. I was kept in the loop and updated. I collected my car and they had returned it to me spotless. I am so impressed I've already booked in my mot and service for later on this year..definitely recommend if you're a Jaguar or Landrover owner. Thanks to you all for a great service.