Dial Arch

A large place located inside the park in an old Beautiful building. There is cozy outdoor seating and plenty of seating inside, it is decorated very rustically and it is so cozy. They have a small range of ciders and a bit bigger range of beer but not that big and I think the prices were on the high end. The great thing is that dogs are allowed and you find water and I believe there was dog treats.

I moved to the area a month ago and I’ve already been here 4 times! Twice for food, and twice for drinks. I’ve ordered most things on the menu and every time I’m super satisfied with the portions, temperature and overall taste! I also met Sue this time around and she’s extremely lovely too. Looks like Dial Arch will be my regular weekend spot from here on out.

Just ordered the “Whatever floats your goat” pizza and it was honestly one of the tastiest things I’ve had. They’re very generous with the portion and the customer service is pretty good. The chicken wings were alright. Sue was waiting on us and was extremely lovey. Overall a great experience and would definitely come here again.P.s: This place is pretty good for work, so get your laptop and enjoy the lovely ambience inside.

Rather soulless large pub, with exceptionally dry chicken on an unremarkable roast. Service a bit slow, beer choice boring.Not for me, but a pleasant area to sit outside in the sunshine - and lots of tables both inside and out.

:( Sunday roast - £19-£21(?)We ordered pork belly roast x2 and rump of beef. All the meats were chewy and tough. Friend’s pork belly had a part that was almost rock solid and inedible.Roast potatoes were the worst. It looked and tasted like boiled potatoes but with a chewy tough skin. Friend didn’t eat his. I could only chew so much bland tough skin.Tbh I think the meat and roast potatoes definitely were not fresh. Definitely stale.Gravy and vegetables were the only good thing. Surprised how good the vegetables were. Wish there was more gravy to help with the potatoes.Service was slow. We received our menu and food fairly quickly altho we rather they spend a longer time on our food. They took a while to take our order; had to call them over. Had to get up and pay at the front of house, not sure if they take payments at the table as no one came even after I signalled.Considering the price of the food, I don’t think this was worth our money. Shame as we were excited to try this place since we moved to the area some months ago. May go again since we’re literally a few mins away but let’s see.

This was the perfect place to read and relax while my daughter and I awaited our entry time into The Burnt City, just down the block. The space is expansive. We were there late afernoon/early evening on a weekday, and it wasn't super busy, so we could take our pick of seating: indoors or outdoors, cozy nook or bright open area. We were looking for atmosphere and found it. *visited early August*

Apologies for the half eaten food…The food here is so good and the service is fantastic! I took my grandparents here and they absolutely loved it. I would definitely recommend anyone coming here with their friends/family. And if you have an animal to bring them as it’s a dog friendly place!!

Went for our anniversary and it was great. The menu was very much seasonal and uber tasty.My partner had chicken (lots) ,leek and ham pie with mash, carrots and speing greens. There was no skimping on that chicken, it define started on the bone and was torn rather than minced.I had steak, triple cooked chips and a green peppercorn gravy (heaven). My steak was a perfectly cooked medium well, as you can see in the photo, the chef was on point!Nice greenery on the side in the form of a courgette and pea salad, which was good but a little more courgette would have been perfect.Dessert was fantastic we had apple crumble with ice cream and the black sesame panna cotta. Perfect end out the night out.

Lastest Review After Revisiting Dial Arch (01/06/23)Upgraded: 3 to 5 starsWe recently had the opportunity to revisit DA and had an entirely different experience compared to our previous visit. The previous time we went, it was incredibly busy, which unfortunately affected the quality of service and food. However, this time around, we were pleasantly surprised by the remarkable improvements in both aspects.The food was impeccable. The steak I ordered was now tender and expertly seasoned. But the chicken supreme dish and the lamb croquettes were really the highlight.Our server, Ollie, made the experience truly outstanding. He was attentive, I happened to have noticed he was glancing at our table every now and then, ensuring that all our needs were met, making us feel valued and well taken care of.Our recent experience highlighted the dedication of the staff in overcoming challenges. We look forward to returning in the future.——-Updated Review (29/05/23)I recently had an opportunity to interact with Andre, the General Manager of Dial Arch. He reached out to me about my dining experience. I am thrilled to say that his response exceeded my expectations, and I am compelled to update my review accordingly.Andre explained the situation and showed genuine concern and was accommodating in addressing my feedback. It was evident that they were passionate about improving their food and operations to provide a better experience for their customers.While it didn’t change what I experienced when I visited the restaurant, I believe in acknowledging their efforts to investigate the issue and listen to customers. I am delighted to update my initial rating by an additional star.I look forward to visiting again soon and experiencing the positive changes firsthand.Updated Rating: 3 stars (from 2 stars)Best regards,Louis—————-Original Review:I recently visited this restaurant for a meal, and unfortunately, my experience left much to be desired. I feel it is important to share my thoughts so that both the management and potential customers can be aware of the issues I encountered.First and foremost, the restaurant was super busy during my visit. While I understand that busy periods can be challenging, it seemed that the staff were overwhelmed and struggling to keep up. Regrettably, 2 of our orders were forgotten and delayed, which meant that everyone else at my table had already finished their meals by the time they arrived. This lack of attention and delay in service was quite frustrating.To make matters worse, the steak I ordered, while the doneness was correct, was disappointingly tough and chewy. It felt like I was attempting to consume a piece of rubber rather than a quality cut of meat. The lack of tenderness and flavor greatly detracted from my overall dining experience.Moreover, the restaurant seemed to be in disarray. The person who looked like the manager couldn't be bothered. Maybe due to being overworked and understaffed. It took us a while to get seated. The reservation system is useless. I honestly get better service in Nando’s than here.On a positive note, the staff members were friendly, despite their evident overwork. They were doing their best to handle the demanding workload, but it was clear that the restaurant was understaffed. I strongly suggest that the management reassess their staffing situation and training to ensure a better dining experience for their customers.Given the numerous shortcomings I experienced, I regret to say that I won't be returning to this restaurant for meals. However, if you're looking for a place to grab drinks, it might still be worth considering, as the atmosphere and beverages could potentially be more enjoyable than the dining experience.Overall, my visit to this restaurant was disappointing, largely due to the forgotten orders, delayed service, tough steak, and disorganized management. I hope this review serves as constructive feedback for the restaurant to make improvements in their operations and provide better experiences for their patrons.