Eden Lounge Hair and Beauty

LONG POST!! Sadly, and very disappointed, having decided this was the place I'd like my hair cut, coloured. sun bed tanning and other treatments on offer, based on reviews, I have found it difficult to set up or arrange or rearrange an appointment to suit me.I telephoned on Thursday evening to arrange an appointment for a hair cut on in two weeks time. I was informed that the stylist had gone home and had no access to her appointment availability but i would expect a call on the following morning. No call! I happened to be in Sleaford at lunch time on Friday so popped in. I spoke to Laura who was very helpful but explained that the hairdresser had just left but she had her appointment schedule on her phone so could book me in. I had my days off availability so booked in with Katie on Tuesday 30th August.I discussed with Laura about having some Highlights which would be arranged during my appointment with Katie. Having thought about this I called the salon on Friday afternoon to ask if I could possibly re arrange the appointment to Thursday and have high lights and a cut, rather than make two trips. I was also aware that I would need a patch test at least 48 hours before treatment which is a necessary precaution. I was assured that I would receive a call by the end of Friday to affirm. NO CALL! On Saturday morning I called the salon to be informed that Katie has the weekend off but would be back on Monday and would be in touch. After the call I realised its a bank holiday Monday so would not receive a call till Tuesday which is the day of my appointment. What ever happened to an appointment book at reception with availability to book appointments without having to wait for a call that never happens. I am mostly disappointed that I was not called when they said they would. I have cancelled my appointment. I feel they really were not at all bothered about gaining more clientele. Very unprofessional attitude and huge lack of communication between staff. Will go elsewhere

I always get a great cut, colour and service here with Laura. Professional, friendly and really knowledgable. Very reasonable pricing structure.I also got my lashes lifted with Liz. Lovely lady, very honed in her craft. This is my regular salon now.

Amazing facial with Liz, included neck, shoulders, chest and hands massage. Very relaxing, highly recommend.Hair is coloured and cut by Laura, always brilliant. Salon is spotless, relaxing and very friendly. Highly recommend for both hair and beauty.

Massage by ElizabethFantastic massage by Elizabeth in quiet,relaxing and soothing environment,everything discussed professionally beforehand to suit all my needs.Made to feel welcome and valued,Elizabeth was easy to talk to and immediately I felt relaxed.Skin felt soft and smooth afterwards and muscle’s felt eased and body amazing.Will definitely make this my regular salon for all future treatments.Strongly recommend.

Highly recommend!! Tell all your family and friends!! For years I have coloured my own hair at home, but when Laura opened the salon I thought I would treat myself to a proper colour and I'm so glad I did. My hair looks and feels great, I've had lots of compliments since. Laura not only does an amazing job with hair, but is lovely to talk to and makes you feel comfortable and nothing is too much trouble. All for a great price too!! Win win situation!! I will happily make the nearly hour long trip every time my hair needs doing now. Keep up the amazing work Laura!!xx

Great place, lovely owner Laura, who cut my hair. New to the area, so was apprehensive, but I need not have worried. Re-booked already. Would definitely recommend.

Laura did my hair last week, I’ve had nothing but compliments on my hair colour and I’m in love myself! She’s amazing at what she does as well as bubbly and great to talk to during the appointment! Thank you again and look forward to seeing you again ☺️

Amazing staff. Really helpful and Ashley did an amazing job on my hair. Very nice and relaxed.Will definately be going back.

Absolutely love Eden Lounge! Laura is the hairdresser ever! The salon is absolutely beautiful and you can tell how much work has been done to make it such a comfortable and friendly salon. I can’t recommend enough and would strongly recommend Eden Lounge & Laura to anyone! 10000 stars if I could! Wouldn’t go anywhere else! I am having my bridal hair done with Laura & can’t wait! Everything you need in one place with free & accessible parking. Sunbed, hairdressing, eyelashes, beauty you name it! Such an amazing Salon keep up the incredible service & making everyone look beautiful ❤️