Stoneworld Ltd

A fantastic supplier! Family run, always easy to get great pricing and always top customer service!

It has taken me a long time to finally decide on a stone for my new terrace, after a lot of research and copious trips to various suppliers. Without question Stoneworld was absolutely the right choice. I could not be more delighted with the Raj Green tumbled Sandstone they provided and paying that bit extra was 100% worth it! It is a far superior product to others out there, namely the thickness and the very subtle colour variation in the stone. The overall effect is absolutely stunning - even my builder said he has never seen Raj Green of this quality! In addition I ordered the stone on a Thursday and it was delivered promptly the following Monday by their lovely driver who was so accommodating with regards to where we wanted the stone left. Thank you Rob and his team from an extremely happy customer.

Had a nightmare trying to source specific Kandla grey sandstone slabs as only needed 2 sizes to finish my patio. The sizes I needed (560x560 & 420x560) are typically not made anywhere, they are all round numbers (600x600). Stoneworld had the sizes I needed and I was able to complete my patio. Quality of the slabs was great and they were delivered quick time. Thanks guys!!

Had some beautiful pieces of stone from Stoneworld, great service and price would use again!

A most unpleasant experience. We received the wrong item, then ignored after raising the issue. We have now been rudely told there would be no exchange or return for the item we actually ordered. Disgusting

Had a shocking experience! From start to finish service was Poor! Requested photos on multiple occasions pre delivery. Which were promised. No pictures came, to which they blamed the Quarry they buy from for not sending them. When the order was delivered, it was incorrect. We had firstly ordered boulders, from 150kg up. They were to be rounded and resemble what you would find naturally in a river. We received straight cut rocks weighing 10 to 30kg. Worse still we had ordered cobbles Guillotined and tumbled. So they have smooth curved edges. As per the picture they had provided. In our entire order there wasn't a single stone that resembled the picture we chose from. The driver took the boulders back but said he couldn't take the rest. As he didn't have room with his next load. Although he didn't seem to have any idea what was going on himself. So we said we would take it up with the supplier directly!When we attempted to swap the product or get a refund as it wasn't what we had ordered they refused! Trying to blame their supplier again, then us as the client. Trying to tell us what the stones come like. We asked for curved edges, as per the picture they sent of the product. That is not what was sent!! If they had of provided the promised pictures to begin with, we could have rejected them before delivery. We now have £5k of the wrong stone. This was us trying them as a supplier. We use several hundred tonnes of high end stone a year. So we know what we are talking about! I can categorically say we will not use them again and in our professional opinion, we recommend using a different supplier. Customer service matters and we definatly have not had a good experience. If the customer just doesn't like the product they can return them. But to say no when the product isn't what it was meant to be is just wrong!

Nice stones at a reasonable price. But they delivered a ton bag of the wrong size. The delivery was a week and arrived at gone 6 pm despite a text saying the afternoon and i took a half day off work especially. A smaller window for delivery (an hour or two) would be nice so you can make better use of your time on the day. Delivery driver was friendly and helpful though.

Delighted to say that Stoneworld have been wonderful to deal with and provided us with lots of beautiful stone for our new garden. I would certainly recommend them, I had high expectations and they have been fully met.

Fantastic customer service from start to finish. Had a quartz worktop which StoneWorld fitted 4 years ago removed and re-cut to fit a larger hob. The guys that removed the worktop, re-cut and re-fitted it did an amazing job. They were both very professional, polite and friendly. Absolute first class service from this family run business. Would highly recommend.

Great customer service from start to finish. Stoneworld is fairly local to us, so we were able to visit in person. Sam was happy to show us the different types of gravel, promptly following up with a quote via email. Having decided to order, we were able to choose a delivery date, which was confirmed by text the day before. Callum the driver was with us by 9.30am and couldn't have been more helpful, carefully positioning the bulk bags exactly where we needed them. You can tell it's a family business by the personal service. Top marks.