Newcastle-Upon-Tyne PDSA Pet Hospital

Fantastic Charity which I support BUT!!! TOTALLY Depends on which Vet U Get! Had one Vet on emergency 24Hrs(Felling clinic not here) just wanted to put my 17yr old cat down strait away without examining her hardly! She was like a kitten and had years left in her only needed emergency Re-Hydration and she would have pulled Thru instead she died hrs Lata she had years ahead of her time thru lack of care I blame the Vet. Other vets looked after my Tom( looks like Tom from Tom n Jerry) her partner fantastically completely different attitude from the Vet couldn't do enough as I said depends on which ones on duty. If she had been on emergency duty the nite I took my Tiggy girl cat in she would still be alive. Still a good charity which I support but stand up to the vets and be insistent about treatment.

Excellent service staff very helpful and friendly sorted dog out very quickly thanks

The staff are lovely and the vets are really thorough. Yes you have a wait as they try to fit everyone in and a wait for a none emergency appointment, but you will be seen and treatment top notch and meds dispensed all for a donation of your choosing and they are so grateful no matter what it is. You can check if you qualify before attending on line for free or low cost treatment

I took my dog for the first time and seen a lovely young lady vet she was very thorough with my dog gave her a good m.o.t and great advice very happy couldn't fault it will definitely go back

System for getting appointments is terrible, I was told my eligibility had ran out when it hadn’t, then said I’d get a call back in 5 days, knowing fine well I wouldn’t get one, cos I didn’t go ‘online’ they know I can’t use internet, due to dyslexia, then wouldn’t even let me complain to a manager, my dogs been very poorly for 2 weeks now, not even any advice???I will never volunteer to work for PDSA ever again!!!Sick of the national centre and local branch blaming each other ?I wager many sick animals have suffered needlessly due to this ridiculous system, that never works !!!I will be complaining

Absolutely fantastic with our fur baby shadow , they was so considerate caring and dedicated, after his quite big operation he is in recovery. They never gave up and I can’t thank them enough, there is not enough words,

Very caring staff,sadly I had to let baby go and they were so supportive and kind

Fantastic service and fantastic staff. There for us at the start of our whippets Baileys life and there at the end. The vet today when we had to get him put to sleep was so caring and understanding, they truly are angels to animals in need. Thank you so much.

This little hospital, how can I leave a negative. They saved our dogs life, amazing what they can do just for a small donation. If they can do it, why can't other vets?? Reccomend everyone to take them here. They are fully trained vets who just care about animals so much and not about the money. Thank you to them all!