Chris Rice Window Repairs

Chris and the team were responsible, could fit us in within a reasonable period of time and were good value. We were having a number of window panes replaced as they were blown. Chris listened to us with our required specifications for the new windows, he did give us cheaper alternatives if we wanted to save money. Chris and the team are really no nonsense and went above and beyond in a couple of aspects (like installing some additional screws into a window which frame had some flex). I will be using him again to replace the remaining windows when the time comes.

One thing was certain; unlike most builders I know this guy and his buddy showd up on time or even ahead of appointment and got on with their job. Got our window repaired in 20 mins.The few points in my experience that I didn’t like was1) the silicone he used to seal the window has got a very strong smell; has been 2 days with the windows fully open and when I close the window in the night the smell is pungent. This is rather upsetting as it’s the nursery window and my 2 year old sleeps in this room. Last night he came in my room as he couldn’t find ease in his room due to the smell. Let’s see how tonight will go2) don’t know if he realised it or not but whilst fixing the window he chipped the edge of the wall which now needs filler and paint touch up3) I never say no to anyone needing to use a toilet in my house; we’re all humans, just don’t make a mess on my toilet seat and don’t drop bottles of my shelves in the toilet and expect me to clean up and take the bottle out of the sink. Not the right thing to do.In a nut shell; good job done on time but very clumsy pair of builders who need to reconsider their building materials used indoors to more non smell, non toxic eco friendly ones

Excellent service and price. We needed an urgent window repair. Chris came round a day early to measure up and fitted the repair very quickly. I had called several companies, and Chris was by far the quickest and best price. Highly recommended

Failed to show on time to provide a quote, actually turned up the next day instead, this should have been a red flag but I was willing to overlook this.The gentleman who came to quote was pleasant and I was happy to proceed with them carrying out the work. I called Chris to get the work booked in and he confirmed it over the phone. The day came and no one was to be seen at the time given, I called Chris and he said he must have forgotten to write it into his diary. Hardly what anyone wants to hear, especially when they have taken time off work to be home. It was then difficult to get another suitable date for us booked in.Given these failures we decided on using another window repair company in Cardiff.This review is based on the lack of professionalism and time keeping/diary management of the company and not on the quality of the work as we didn't manage to get that far.

Very happy. They came out on a Saturday morning, an hour after I phoned, to repair a broken hinge on a window that wouldn't closed. Fixed straight away.

A window hinge broke due to the recent storms. Phoned Chris at 18:40, he was here at 19:20 and window repaired and working by 19:45. Fast and effective and good value. 10/10 would definitely do again.

Fantasic and professional job! I reached out to a few places for quotes for getting a cat flap fitted into a glass door. Chris and team were the only ones who offered to come out for a look in person, and the most competitive on price. Job was booked in, they were on time, and it was done quickly and cleanly. Highly recommended.

I found real gems with Chris, Anthony, Ronnie & Tom a great bunch of guys very professional honest, hard working, exceptional quality of workmanship at a real good price, they repaired all my windows no more draughts and fitted all new handles, replaced misty windows, replaced my front & french doors also replaced all my guttering & down pipes and cladded my fasia boards to a very high standard I would definitely recommend all of them.

I used Chris before, and after receiving horrible service I left well deserved review that made him angry . He called and left messages explaining that it was just circumstances and i should have given him time to fix the issue even though i did give him many chances and he never showed up. He was angry and said i will give you back a full refund . Guess what I never saw him since. Lol till this day I haven't seen a penny of the £65.

Chris installed patio doors during the summer. Chris was very prompt and professional. Chris organised everything - skip, builder, general labourers. Despite the fact I live in a terraced house not one person complained about having to carry rubble etc through the entire house - also nothing was damaged during this constant back and forth too! I was previously quoted around £5k for the work to be carried out and Chris halved that - it pays to stick with a local company! I only had one very minor issue during the entire process which Chris fixed the following day - he also did not take any payment until I was happy with the job and there was no pressure from him to pay until the job was complete and I was satisified. Thank you very much Chris! You've transformed my kitchen into a much more open/ welcoming space! :)