Frank Innes Sales and Letting Agents Nottingham

Kelly and the team did a great job at marketing my property and found a great tenant. Easy to work with would recommended.

We have recently sold our property and purchased a new home. Karan Singh supported us through the process and was professional and supportive throughout it all, keeping us updated and chasing any queries for us as they arose. Thanks for everything Kaz, I will miss our weekly chats!

Frank Innes managed my property for many years and proved to have a great management team. This itself proved invaluable as I live a long way from the property. A big thank you to Kelly in particular. Kelly was such a wonderful support and was always on hand to sort out any issues even after the last renters moved out and the property was empty before the completion of the sale. When it did come to selling the property I was always given great advice and support along the way. Kaz especially helped me through the process which wasn't an easy one as the sales process had to be restarted two times before the sale was completed.

Really happy with the level of support and professionalism from the Frank Innes team, especially Kelly in the Lettings team who managed my apartment for many years and was always helpful and understanding. Thanks again Kelly!

It would have been 5 stars, but they're not the cheapest estate agent we had quote for the sale. That said, I liaised with Karan Singh pretty much throughout and he was excellent at keeping me up-to-date given that I was almost 2 hours away from the property being sold. When the first sale failed, through no fault of the agents or myself, they were quick to advise me on next steps and re-advertise.

Beware of This Letting Agency - Nightmare Experience for NewcomersNavigating the letting market in Nottingham is no easy feat, especially for newcomers like myself. Unfortunately, my experience with this letting agency has been nothing short of a nightmare. They exploited my lack of knowledge about the system, pressuring me to reserve an apartment that turned out to be far from what was advertised.The apartment, portrayed as luxurious on their website, was a complete disappointment, as evidenced by the attached pictures revealing the rubbish under the bed. The incessant noise from a restaurant located below, captured in the video, made daily life unbearable from 6 am to 11 pm for a staggering four months.To add insult to injury, the bathroom troubles persisted for 93 days, despite my monthly payment of £900. The presence of a rat only escalated the issue, and despite multiple attempts by contractors, the problem remained unresolved (see attached picture). The final blow came when they concocted a report filled with lies, and deducting £80 from my deposit.Considering the blatant violation of my rights as a tenant, I am contemplating legal action.My advice: exercise extreme caution when dealing with this agency, especially if you are new to the country and unfamiliar with the letting system. They are quick to take advantage and slow to address serious issues, leaving tenants in untenable situations.

I had my first day in Nottingham yesterday as a new investor to the county. This frank Innes branch was the first estate agents i had come across when entering the city. I was warmly welcomed by a nice lady at a nearby desk and asked how they could help. I was asked to wait in the waiting are for someone from the sales department to come and speak to me. I was greeted with a smile from Kaz who seemed to have the same passion for property as i, we got on from the start, he gave me all the time in the world and explained to me facts about the local areas and markets with much enthusiasm. There are some estate agents that i have been to in the past and felt ignored or rushed however not here! I will be very much looking forward to working with this branch and kaz in the near future. 10/10

Recently sold our property and bought our new one with the team as Frank Innes and they were great. Especially Karan and Elllis who are both professional and went over and beyond what was expected of them to push our sale along due to solicitor hood ups. They were always just a phone call away and always happy to help

Ellis has been brilliant from beginning to the very end. Communication skills excellent and his sense of humour.Thanks Ellis and the team at Wheeler Gate.Would recommend!

I have recently just purchased my first home through the central Nottingham Frank Innes branch (33 Wheeler Gate). My estate agent was Ellis Harrison-Willder who was personable and acquiescent throughout the experience and always happy to chase on my behalf to ensure progress was being made on my purchase.