TSB Bank
45 Reviews
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday10 AM–5 PM
- Thursday9 AM–5 PM
About the Business
Glasgow, Byres Road | Branch locator | TSB Bank | Branch locator | TSB Bank
Contacts
Call Us
+441413979997
196 Byres Rd, Hillhead, Glasgow G12 8SN
Hours
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- MondayClosed
- TuesdayClosed
- Wednesday10 AM–5 PM
- Thursday9 AM–5 PM
Features
- Wheelchair-accessible entrance
Recommended Reviews
Balvinder Sahota
14.03.2024
TSB Bank
So many staff only one person on the till but have three tills this is a busy bank can we please have more staff on the till
Derek Fraser
14.03.2024
TSB Bank
Called into TSB byres Rd today with a online banking problem that I've been trying to set up since lockdown. had previously been to Partick branch a good few times with no success. but the staff on duty today at byres Rd 23/9/20 we're absolutely fabulous a credit to the companyThank you
Lloyd Spalding
02.03.2024
TSB Bank
Joke of a place ,3 times i had to tell them i wasnt using self service ,then i was told they didnt no when the check they took from me would be in my account, just do your job please ,
Yalun Chu
26.02.2024
TSB Bank
staff named Liz is not fit for this job. very rude! I would select 0 star if I could. Do not do any business account here. They will let you feel the pain!
Rory McDiarmid
20.02.2024
TSB Bank
Manager and one of the workers were very unhelpful when I was missing £100 to the deposit machine as it malfunctioned (they’ve now closed the till on a Saturday) and I asked for the machine serial number and gave the manager my number and email to sort the problem as my bank had just taken 100 pounds from me , I phoned up the helpline to speak to tsb and they said they speak to the byres road branch directly and after 20 mins of being on hold they hung up the phone. Switching banks v soon. tsb byres road staff were v unhelpful and unresponsive
Robert Niven
02.02.2024
TSB Bank
I can only say that I have found the staff in Byres Road branch extremely professional and very helpful. A few weeks ago had a problem which member of staff sorted out for me, very quickly and efficiently.Today I was taking money from the bank machine and had a dizzy spell, it has been spotted by a member of staff, I did go into the branch to ask if I could I sit down the member of staff who spotted it was with me immediately offering assistance.I cannot praise this branch enough
Linda Byrne
26.12.2023
TSB Bank
I have been a customer with TSB for many years. Throughout the pandemic l found the staff at this branch exceptionally unhelpful, including the manager. I now find they are regularly only open 4 hours per day. This is an appalling service. I urge senior management to investigate the management of this branch.
Umer Ashraf Malik
21.12.2023
TSB Bank
Rude staff! Not only to me but others too from my previous visits but it didn’t warrant a review.Try put the customer first and don’t use false reasons when you just want to make your life easy and get people to use the ATM to deposit cheques. Some are not comfortable using the ATM full of germs etc when they see you not sanitising the machine after each use. If you’re in customer service, try a bit harder to be helpful otherwise plenty of other banks your customers will take their money to.
Mike Lally
20.12.2023
TSB Bank
Horrible branch! The two members of staff i some with were Incredibly rude! There's a problem with my Internet banking that meant I can't get statements past 1 month. It was like an interrogation explaining why I needed statements. They didn't take me at my word asked me to show them and even after seeing the problem wanted to charge me for statements.
Sébastien DANSARD
16.12.2023
TSB Bank
Horrible people working there, I had the worsts experiences of my life with this bank. Also they are open 4 h per day this sounds like a joke
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196 Byres Rd, Hillhead, Glasgow G12 8SN
TSB Bank